Information Technology Manager, EMEA

Are you ready to take on a pivotal leadership role in the world of technology? As our Information Technology Manager, EMEA , you will be at the forefront of overseeing service delivery, system health, operational performance, and project execution. Your leadership will inspire a professional team, ensuring they are motivated, equipped, and aligned with our organizational goals.

In this role, you will collaborate closely with business stakeholders, technical teams, and senior leadership, acting as a trusted business relationship manager. You’ll translate business needs into actionable plans, prioritize requirements, and ensure seamless communication across the organization. Your strategic planning and budget administration will be crucial in implementing standards and procedures that enhance system and project performance.

• Manage professional employees, overseeing day-to-day performance, team operations, and service delivery standards.
• Lead all aspects of staff management, including hiring, performance reviews, salary administration, career development, coaching, and team motivation.
• Define team operating standards and ensure adherence to essential procedures based on your deep knowledge of the discipline.
• Drive functional goals related to system health, service quality, performance metrics, and operational outcomes.
• Provide technical guidance to employees, colleagues, and customers to support efficient operations and high-quality service.
• Conduct systems analysis and design to support diverse projects and requests, covering data analysis, business process evaluation, and hardware/software considerations.
• Develop program specifications and project estimates to support accurate planning and successful project delivery.
• Act as the primary point of contact for business stakeholders, supporting the direction, definition, and prioritization of business requirements.
• Ensure clear communication and alignment between IT teams and business partners.
• Create and manage departmental and project budgets, ensuring efficient use of resources and alignment with organizational goals.
• Adapt departmental plans and priorities to address resource, operational, and business challenges.

• An experienced people leader with a minimum of 3 years in a similar role or as a technical team lead.
• Proven capability in managing teams, driving operational performance, and overseeing complex technical or business processes.
• Strong analytical skills with experience in systems analysis, data modeling, and business process evaluation.
• Excellent communication and relationship-building skills, with a consultative and collaborative approach to stakeholder management.
• Ability to work independently, make informed decisions, and adapt priorities in a dynamic environment.
• A proactive, structured, and solution-oriented mindset.
• EMEA-based candidates are preferred.

• A fast-growing and dynamic work environment within a global technology distributor.
• 25 days of annual leave.
• Benefits including People Points, Tastecards, Canada Life – LifeWorks, Ride2Work, and Gymflex.
• Attractive financial and career advancement opportunities.
• Supportive, professional, and enthusiastic colleagues.
• A comprehensive and modern benefits package.

Do you see yourself as our future colleague? If yes, we can’t wait to see your application!

Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunities for all qualified individuals.

UK - United Kingdom - Remote

Full time

Information Technology