Landscape Maintenance Operations Manager

Job Description

Landscape Maintenance Operations Manager
Idaho | Full-Time Salaried | Salary: $65,000$85,000 DOE

About TerraVita

TerraVita Landscape and Gardening maintains and enhances beautiful outdoor spaces across Idaho. Our mission is simple and lived daily:

Create. Nurture. Sustain.

We combine thoughtful planning, skilled craftsmanship, and disciplined field execution. We operate with a Gold Standard mindset quality work, strong leadership, safe practices, and long-term client relationships.

The Role

Were hiring a Landscape Maintenance Operations Manager to lead and oversee our maintenance division.
This is a high-responsibility leadership role managing crew leaders, routes, scheduling, quality control, safety compliance, and operational efficiency. You will serve as the bridge between field execution and executive leadership ensuring profitable, well-run, and professionally delivered maintenance services.
You must be comfortable leading people, managing systems, holding standards, and making real-time decisions in a seasonal, weather-driven environment.

What Youll Do


Division Leadership

• Oversee all landscape maintenance crews and crew leaders
• Build, train, and coach high-performing field teams
• Conduct performance reviews and accountability conversations
• Maintain strong morale and professional standards across crews
  

• Design and optimize maintenance routes for efficiency and profitability
• Manage scheduling based on seasonality, weather, and workload
• Monitor labor hours vs. budgeted targets
• Adjust staffing and deployment as needed
  

• Conduct routine property inspections
• Ensure TerraVita standards are consistently met
• Resolve quality issues proactively
• Support client retention through visible leadership presence
  

• Monitor KPIs (labor %, route profitability, callbacks, retention rates)
• Work with leadership on forecasting and seasonal planning
• Identify upsell opportunities and service enhancements
• Manage materials and equipment budgets
  

• Enforce PPE and safety protocols
• Oversee training related to equipment and site safety
• Ensure compliance with pesticide licensing and irrigation regulations (as applicable)
• Maintain documentation for incidents and corrective actions
  

• Collaborate with Sales, Irrigation, and Design-Build teams
• Handle escalated client concerns professionally
• Support