À propos
The Sales Support Coordinator is responsible for supporting and assisting the outside sales team in a designated region/territory. The Sales Support Coordinator is responsible for providing sales support as well as maintaining and updating CRM sales related information including samples, opportunities, product variance comments, forecast notes, marketing intelligence, and call summaries. The Sales Support Coordinator will also interact with customers. The main focus is to assist the sales team so they can spend more time in front of customers. Sales Support Process sample requests Follows up on samples/backorders Assists with next steps and action items as required by the business Develops working knowledge of the top customers for each salesperson and assist the sales team in further development of those accounts Assists with customer requests/documents Along with additional support as per business requirements Data Management, Reporting, and Analysis Assists in tracking KPI's for Account Managers as determined by the Sales Managers Assists in keeping Opportunities updated in CRM Assists in tracking Special Pricing Requests (SPR) business pull through Helps track and assists with the execution of sales growth plans Assists with Gross Profit (GP) percentage tracking and in the proactive correction of declining profits where possible (i.e., identifies and makes sales team aware of trends) Assists / maintain changes needed for Account Segmentation review and Industry changes spreadsheet Develops working knowledge of the top customers for each salesperson and assist the sales team in further development of those accounts Assists with customer requests/documents Along with additional support as per business requirements Education and Experience: Bachelor's degree preferred, or 5 years + of relevant experience in customer service Computer skills Database software Learn ERP System Spreadsheet software Word Processing software SalesForce Experience is an asset We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential. Individual development, on-the-job training, and development programs designed to help our employees grow in their careers. Paid parental leave Education assistance program Employee assistance program Various healthcare plan options as well as 401(k) Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant's actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States.
Compétences linguistiques
- English
Avis aux utilisateurs
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