IT Helpdesk Engineer

Formula Networks provides cost-effective and high-quality IT solutions that encompass telecoms, networking, software, administration, training, hosting and security issues.

Due to continued growth, we are now looking for an IT Helpdesk Engineer to be based in Limerick or Clare to provide technical support to customers via the telephone and on-site.

• Develop your career with an innovative company
• Company vehicle with fuel card (depending on location and capabilities)
• Join an agile, expanding company
• Grow your career and future prospects
• Additional benefits after six months' service, including life assurance

This is a brilliant opportunity for a high‑calibre IT professional with experience in a desktop support role to join our growing company.

In return for the unique knowledge and skill set you’ll bring to the role, you’ll receive an unrivalled level of support that will push you to be the best you can be while developing your career in a collaborative and innovative environment.

What’s more, this role offers flexibility, with both hybrid and field working arrangements, depending on your needs (and our projects).

So, if you have the technical skills needed to thrive within this exciting and varied role, then apply today!

• Provide an outstanding troubleshooting and technical resolution service
• Join a growing team of Desktop Support Engineers
• Engage with customers
• Utilise remote access software to identify and resolve issues
• Complete regular network installations
• Occasionally travel to visit satellite sites

• Experience in a similar desktop support role
• Proficiency using Windows desktop and server platforms, including Active Directory, Mac OS, Windows Server 2012-2019, Office 365, MS Office and networking and routing technologies
• A full, valid EU driving licence

We would like to hear from you if you’ve worked as an IT Support Engineer, Network Support Engineer, Technical Support Analyst, Technical Support Engineer, Helpdesk Support Engineer, or IT Helpdesk Analyst. xcfaprz

Webrecruit and Formula Networks are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.