IT Support Engineer - Level 3

We are at the heart of Ireland’s energy transition – connecting, operating and transforming the electricity grid to support a low‑carbon, renewable future. We are building talented teams that tackle real‑world challenges every day and help us prepare the grid to carry up to 80% of Ireland’s electricity from renewable sources. We are proud to be a certified Great Place to Work, recognised for our culture built on trust, collaboration and inclusion. At EirGrid you will find supportive teams, opportunities to grow and meaningful work. We also offer secure employment with flexible and family‑friendly working policies to support your life and well‑being.

In this position you will be part of the IT Operations team that supports the maintenance, accuracy and resiliency of its core IT systems, underlying databases and network models. You will support subject‑matter experts in delivering business‑as‑usual activities and strategy delivery changes. This position is a Level 3 – IT Support Engineer.

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• Responsible for BAU delivery of a rolling programme of change.
  
• Support release management and testing of vulnerability patching.
  
• Support the broader Integrated IT Services including seamless provision of feeds and the provision of network models.
  
• Manage decision support tools for National Control Centre.
  
• Effective stakeholder management of both internal and external stakeholders (technical and non‑technical) including key external vendors and internal service providers.
  
• Liaise on a cross‑functional basis to support continuous improvement in information sharing, signal‑list quality and engineering standards.
  
• Participate in disaster recovery drills and contribute to EirGrid Group’s Business Continuity Management process; participate in on‑call team when required.
  

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• Relevant IT or engineering degree with a minimum of 5 + years of direct relevant experience.
  
• Experience of working in a secure IT environment and working on critical infrastructure.
  
• Analytical and problem‑solving capability.
  
• Self‑starter with the ability to operate with minimal supervision.
  
• Excellent organisation and time‑management skills.
  
• Ability to work collaboratively with internal and external stakeholders.
  
• Effective communicator, both in verbal and written communications to business and technical audiences.
  
• Experience working with MS Office tools (including Excel, MS Project and Visio or equivalent).
  

27/03/2026

We value potential as much as experience. If you believe you can succeed in this role, we encourage you to apply, even if you don’t meet every requirement.

Please note we receive a high volume of applications; as each application is carefully reviewed, response times may vary. All applications are reviewed.

We’re dedicated to diversity and inclusion at EirGrid. We recognise the strength that comes from having a diverse workforce and the importance of a supportive culture for all our people to achieve their potential. As an equal‑opportunity employer, we welcome applications from people of all backgrounds. xcfaprz Reasonable accommodations are offered at every stage of our recruitment process.