Hotel Receptionist

New identity. New energy. New ambition.

Hospitality is evolving.

So is your career.

Ômage Montréal, Laval

An environment in motion. A real opportunity to be part of the change. In the heart of Laval, Ômage is a boutique hotel offering a bold, elegant, and proudly local experience.

Confident design.
Strong identity.
Hospitality inspired by the elements.

We are looking for a welcoming, professional, and dedicated Hotel Receptionist, ready to deliver an exceptional guest experience, embody the identity of the hotel, and play a key role in the evolution of our establishment.

Who are we?

Us: Le Groupe Hôtelier Grand Château, which includes the Sheraton Laval and Ômage Montréal, Laval. With over 40 years of expertise and excellence in hospitality and customer service.

Our mission: Creators of memorable experiences, we focus on every detail to exceed expectations. The quality of our food and beverage offerings, as well as our facilities, remains at the heart of our priorities.

Our Values:
G – Grow together
H – Hospitality is our priority
G – Guarantee of excellence
C – Creator of experiences

Why join us?

• Opportunities for advancement
• Group insurance plan and simplified pension plan for full-time employees
• Meals, uniforms, and dry cleaning provided
• Travel program offering preferential rates at the world’s largest hotel chain, Marriott, for you, your family, and your friends
• Corporate discounts (cellular services, wellness, leisure)
• Access to the company gyms
• Modern, newly renovated environment ideally located in the heart of Laval
• And much more!

Your mission within the team:

As a Receptionist, you provide warm, professional, and attentive service, anticipating guests’ needs at every stage of their stay. You handle arrivals, departures, reservations, and billing, while assigning rooms and offering essential information about the hotel and the area. You prepare daily reports, manage special requests, and resolve delicate situations to ensure guest satisfaction. You apply current policies and standards, collaborate closely with all departments, and contribute to delivering an exceptional guest experience.

Your signature welcome:

You hold a diploma in accommodation or hospitality and have at least 3 years of experience in reception or customer service. You are fully bilingual, as our hotel welcomes an international clientele and English is essential to ensure smooth and clear communication for all our guests. You have strong computer skills (Excel, Word), and knowledge of the Lightspeed system is an asset. You are available during the day, in the evening, on weekends (Saturday and Sunday mandatory), on holidays, as well as one full weekday.

We look forward to meeting you.

We thank all candidates for their interest in Groupe Hôtelier Grand Château. Only those selected for an interview will be contacted.

Masculine wording is used in this text to simplify reading, without discrimination.

Hourly rate after probation: $31.77$