IT Support Technician
Envevo Ltd
- Bellshill, Scotland, United Kingdom
- Bellshill, Scotland, United Kingdom
À propos
This is an excellent opportunity for someone with IT support experience who wants to develop their technical abilities, with a clear path for progression with Power Platform development.
*Responsibilities*
*IT Support: *
* Provide Tier 1 and 2 support across hardware, software, networking, and system-related issues (Windows, Office 365,Entra,Dynamics 365 etc.)
* Manage and maintain strong relationships with external support partners and suppliers.
*Power Platform Exposure & Development:*
* Support data extraction, transformation, and reporting tasks under the guidance of the team.
* Participate in data quality assurance and issue resolution
* Design and develop automations complimentary to the wider business systems.
* Work with stakeholders to understand reporting needs and contribute to data-driven decision-making
* Learn and apply best practices in data modelling and integration.
* Support IT infrastructure tasks in conjunction with external support partners
* Document technical procedures andtraining materials
* Assistwith themaintenance of theasset inventoryandIT onboarding/offboarding processes
* Triage support request and development request with external support partners and suppliers.
* Troubleshoot and resolve user issues via ticketing system, phone, or in person
* Administer user accounts, permissions, and access rights
*Job requirements:*
*Essential: *
* 3–4 years of experience in IT support.
* Excellent communication and customer service skills
* Strong troubleshooting and problem-solving skills
* Familiarity with Office 365,Azure,Entra ID, and Microsoft Teams
* Interest in data analysis,data modelling,or process automation
*Desirable: *
* Exposure to or basic hands-on experience with Microsoft Power Platform tools (e.g.,Dataverse, Dynamics 365,Power Automate,Business Central)
* Familiarity with APIs and data integration tools.
*Job benefits:*
* 35 days annual leave (inclusive of company shutdown days)
* Travel subsistence provided
* Company performance bonus
* BUPA Healthcare (after 6 months)
* Salary Sacrifice Pension Scheme (8% total)
* Salary Sacrifice EV Car Scheme & Charger Installation
* Salary Sacrifice Holiday Purchase Scheme (up to 5 days)
* 4pm finish on Friday's
* Bellshill Onsite Gym (free usage)
* Additional benefits platform for you to select a wide range of discounted benefits and services
* Long Service Awards
Pay: £30,000.00-£33,000.00 per year
Benefits:
* Company pension
* Health & wellbeing programme
* On-site gym
* On-site parking
* Work from home
Work Location: In person
Compétences linguistiques
- English
Avis aux utilisateurs
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