Customer Service Admin

Job Description

We are seeking a Customer Service Admin to join our team! You will be responsible for helping customers by providing product, parts and service information and communicating with our Service department.
Responsibilities:

• Handle customer inquiries, via phone calls and emails
• Provide information about the products and services
• Document and update customer records based on interactions
• General Office Duties, Small office environment
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills