Member Services Representative Full-Time, Brick

Job Description

Ready to make a meaningful impact in your career?

Join the Garden Savings Federal Credit Union family, an organization built on integrity, service, and community since 1968. We are looking for a passionate and motivated Full-Time Member Service Representative to bring exceptional service to our members and help them achieve their financial goals.

If you're enthusiastic, people-focused, and ready to grow with a thriving and reputable credit union, this is the perfect opportunity for you!

At Garden Savings, you’re not just taking on a job, you’re joining a mission-driven organization that values teamwork, professional development, and making a difference in members’ lives. You’ll be part of a supportive environment where your contributions matter every single day.

In this member-facing role, you will:

• Accurately process transactions including deposits, withdrawals, transfers, and loan payments
• Provide a warm, welcoming experience to every member who walks through our doors
• Educate members on financial products and services to support their goals
• Open, maintain, and close member accounts with accuracy and care
• Assist with audits, branch operations, and other assigned tasks

• High School Diploma or GED
• Previous banking/credit union experience preferred
• Strong problem-solving skills and ability to assist members promptly and professionally
• Exceptional attention to detail and time management
• Strong computer and technical skills
• Excellent relationship-building and communication abilities
• High integrity and a strong work ethic

• Professional lobby/office environment
• Hours: Monday–Friday 8:45 a.m.– 4:45 p.m., with alternating Thursdays until 6:15 p.m. and the possibility of Saturdays 9 a.m.–12 p.m. in the future
• Ability to lift up to 50 lbs
• Ability to travel for training or meetings, including to Parsippany, NJ
• Comfortable assisting members both in-person and by phone
• Accurate cash handling and transaction processing skills required

Benefits include:

• Medical/RX, Vision & Dental Insurance
• Health Reimbursement