Trading Floor Desktop Support EngineerHuxley Associates • London, England, United Kingdom
Trading Floor Desktop Support Engineer
Huxley Associates
- London, England, United Kingdom
- London, England, United Kingdom
À propos
Key Responsibilities
Provide L1/L2 desktop and application support to traders and other front‑office users Troubleshoot issues related to Windows 11, O365, Outlook, network connectivity and hardware Support and maintain trading turrets, dealer boards, and voice systems Rapidly troubleshoot Excel pricing sheets, including broken formulas, incorrect references, or data link issues Assist with market data add‑ins (Bloomberg API, ICE, CME add‑ins) Manage incident tickets and escalate where appropriate Perform desktop builds, upgrades, and deployments using enterprise tools Support trading floor moves, device rollout projects, and hardware refresh plans Work closely with infrastructure, network, app support, and dev engineering teams Participate in shift patterns or on‑call rotations as needed Ability to create clear KB documentation
Required Skills & Experience
2-5+ years' desktop or trade‑floor support experience Strong understanding of Windows OS, Active Directory, Microsoft 365 Advanced Excel debugging including formula tracing, named ranges, dependency checking Ability to communicate effectively with front‑office users Experience in a financial services or fast‑paced trading environment Basic understanding of ITIL processesDesirable Skills
Familiarity with Excel-based pricing models used in front‑office teams Turret / voice trading systems (Cloud9) SCCM/Intune PowerShell scripting Basic networking (DHCP, DNS, VLANs) Understanding of equities, FX, fixed income, or derivatives workflows ITIL Foundation SQL query building basic levelPersonal Attributes
Calm, confident, and solution‑driven Strong attention to detail Excellent communicator, especially under pressure Proactive, resourceful, and able to prioritise effectively Comfortable supporting demanding front‑office stakeholdersTo find out more about Huxley, please visit
Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.