Operations Administrator (Remote)

Operations Administrator - Remote - Permanent

Join a well-established North Coast based company in this fully remote Operations Administrator role. This is a great opportunity to work from home while supporting a busy and growing business with day-to-day operational and administrative tasks.
This role would suit someone with a background in administration within surveying, property, estate agency, conveyancing or a similar professional services environment, who is highly organised, proactive and confident managing multiple priorities.

​About this role:

• £13.50 per hour
• 37.5 hours a week
• Working remotely from home
• Permanent role

What you'll be doing in this role:

• ​Be the first point of contact for incoming calls and client enquiries.
• Manage and maintain team diaries, ensuring appointments, inspections, and bookings are scheduled efficiently.
• Coordinate day-to-day administrative tasks and manage job bookings.
• Organise workflow to ensure jobs are scheduled appropriately and completed on time.
• Monitor and respond to emails in a timely and professional manner.
• Anticipate potential issues and take proactive steps to resolve them.
• Prioritise tasks effectively to support smooth operational delivery
• Take ownership of the administrative function and ensure systems and processes run smoothly.
• Maintain accurate records and update information within the CRM system.

What you'll need for this role:

• Previous administrative experience within surveying, property, estate agency, conveyancing, or a similar professional services environment.
• Excellent written and verbal communication skills.
• Strong IT skills, with confidence using CRM systems and standard office software.
• A proactive and solutions-focused approach to work.
• Professional and confident telephone manner.
• Ability to work independently, take initiative, and manage workload effectively.
• Highly organised with strong attention to detail and the ability to prioritise tasks.

Riada Resourcing is an equal opportunities employer.