Assistant General Manager

ASSISTANT GENERAL MANAGER – THE LONGHORN SALOON

• Are you a high-energy, results-driven hospitality leader with a proven track record of building exceptional teams and guest experiences?
• Do you thrive in fast-paced, high-volume environments where every day brings new challenges and opportunities?
• Are you passionate about delivering unforgettable moments for guests while inspiring and developing your team?
• Do you love the thrill of running operations, optimizing systems, and seeing your leadership directly impact business performance?
• Are you equally comfortable with numbers, strategy, and people, bringing both operational and financial discipline to your role?
• Do you want to grow within a culture-driven company that values fun, kindness, trust, purpose, and excellence?

ABOUT GIBBONS WHISTLER

Since 1979, Gibbons Whistler has been the backbone of Whistler hospitality, creating unforgettable experiences and making people happy. From legendary après-ski energy at The Longhorn Saloon to world-class food and adventure offerings, we bring people together through memorable moments.

We are a culture-first company, rooted in our Core Values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence. Every decision, every interaction, every initiative is guided by these principles.

The Longhorn Saloon is one of Whistler’s most iconic destinations for après-ski fun, legendary patio parties, and unbeatable mountain views. As AGM, you’ll be at the heart of this high-energy environment, leading a team, driving operational excellence, and shaping memorable guest experiences.

THIS IS FOR YOU IF:

• You are a natural leader who inspires trust, motivates your team, and elevates the culture wherever you go
• You thrive in high-energy, fast-paced environments, staying calm, solution-focused, and positive under pressure
• You have a passion for creating memorable guest experiences and a genuine commitment to delighting both guests and your team
• You are strategically minded and commercially aware, able to balance people, process, and performance with confidence
• You develop talent and build high-performing teams, coaching, mentoring, and empowering others to reach their potential
• You are adaptable and resilient, embracing the variety, pace, and challenges of a dynamic resort environment with enthusiasm
• You are engaging, approachable, and professional, fostering a positive and inclusive workplace where people feel valued and supported

IN THE ROLE, YOU WILL BE:

• Leading by example with full product and sales knowledge, inspiring your team to deliver excellence
• Scheduling, training, coaching, and developing team members to achieve operational and guest-service goals
• Recruiting top talent and fostering a positive, high-performance workplace culture
• Participating in operational meetings, providing insights on profit, revenue, labour, and employee engagement
• Managing daily inventory, ensuring the business is prepared for every shift
• Maintaining strict compliance with liquor licensing and safety regulations
• Planning and executing marketing initiatives and events that drive guest engagement and sales
• Championing internal feedback programs and recognition initiatives
• Promoting the Gibbons Core Values in all interactions and decisions

EXPERIENCE REQUIRED

• 2+ years of progressive hospitality leadership experience, ideally in high-volume, resort, or fast-paced operations
• Proven success leading and inspiring teams of 20+, driving engagement, performance, and growth
• Demonstrated ownership of financial performance, including revenue, margins, and operational results
• Experience operating within structured systems, utilizing KPI reporting and operational metrics to drive continuous improvement
• Strong operational, financial, and strategic leadership capabilities, with the ability to balance people, process, and performance
• Exceptional communication skills, both verbal and written, with the ability to influence and engage teams, guests, and stakeholders
• Proficiency in Microsoft Office, POS systems, and scheduling/timekeeping software, with a comfort for leveraging technology to optimize operations
• Valid Serving It Right & First Aid Certification
• Eligible to work in Canada
• Existing housing in Whistler is a bonus; however temporary housing can be arranged

SALARY RANGE: $55,000 – $70,000 annual salary, based on experience and qualifications

THE BENEFITS

• Grow your career within one of Canada’s most iconic mountain towns, with clear pathways to General Manager roles
• Enjoy exclusive discounts and perks: 50% off food & beverage at all Gibbons venues, 20% off The Adventure Group for you and your loved ones, 20% off stays at The Adara Hotel and Gibbons Life Condos, and 20% off at The Spa at Whistler plus generous a wellness stipend to support your health and recovery
• Collaborate with a team that genuinely supports one another, where mentorship, trust, and culture drive every shift
• Work in an immersive, high-energy environment steps from the mountains, blending culinary creativity with adventure and lifestyle
• A company that truly takes “Have Fun” seriously, creating memorable moments for your team and our guests
• Exclusive partner discounts at local Whistler businesses, enjoy the perks of the community you serve
• Flexible schedules and a supportive team culture, balance work, life, and fun
• Access to community events and staff appreciation nights, celebrate wins and connect with your peers

If you’re ready to jump in and keep the legend alive, we want to hear from you.

At Gibbons Whistler, fostering diversity, equity, and inclusion is essential to living our core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives—and we make people happy.