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À propos
If the following job requirements and experience match your skills, please ensure you apply promptly.
* **Operate and troubleshoot a globally based Optical network.
*** **Perform fault isolation and resolution on Layer 0 and 1 network issues.
*** **Take ownership of network triggered tickets and work with Field Resources to ensure the issues are cleared.
*** **Manage and escalate critical events, communicating clearly and concisely with stakeholders.
*** **Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.
*** **Detect and diagnose various error/failure conditions across an array of network device types.
*** **Provide hands-on support for network incidents, collaborating with peers and other cross-functional teams.
*** **Expertise in Optical networking.
*** **Strong experience troubleshooting Layer 0 and 1 network issues in a large-scale production environment.
*** **Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar).
*** **Advanced knowledge of troubleshooting transport/transmission networks and transceivers.
*** **Experience capturing and analyzing network traffic for troubleshooting.
*** **Proficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent).
*** **Strong analytical skills, problem-solving mindset, and ability to work autonomously.
*** **Excellent communication and documentation skills for incident tracking and resolution.
*** **Proven ability to work in a fast-paced, mission-critical environment.
*** **Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues.
*** **Bachelor’s degree in Computer Science, Networking, or a related field (or equivalent experience).
*** **3+ years of network operations experience, with a focus on IP and Optical networks.
*** **Certifications preferred:
*** +
**OC-A or OC-P (Infinera Optical Communications Associate/Professional)
** +
**CCNP (Cisco Certified Network Professional)
** +
**JNCIP (Juniper Networks Certified Internet Professional)
*** **Working with some of the biggest firms in the world as part of the Astreya delivery network
*** **Employment in the fast-growing IT space providing you with brilliant career options for years to come
*** **Introduction to the new ways of working and awesome technologies
*** **Career paths to help you establish where you want to go
*** **A company-wide mentoring program to advise you along the way
*** **Online training courses through CBT-nuggets to upskill you
*** **Performance management system to provide you with meaningful, actionable feedback
*** **Dedicated management to provide you with a point of leadership and care
*** **Internal promotion focus. xcfaprz
We love to build people from within.
*** **Numerous on-the-job perks
*** **Peer Recognition
*** **Market competitive rates and benefits
**
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Compétences linguistiques
- English
Avis aux utilisateurs
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