ICT Technical Project Manager

Department: Operations

Employment Type: Permanent - Full Time

Location: Dublin

Reporting To: Senior Project Manager

Dye and Durham, is the Irish market leader in legal practise management software. We are seeking a ICT Technical Project Manager to support the delivery of short-duration software projects within a fast-paced private-sector environment. This role will focus primarily on managing client implementations of conversions, mergers/splits and new clients. You may also be required to manage enhancements to existing software, with some involvement in bespoke solution delivery.

You will work closely with technical teams and business stakeholders to ensure projects are planned effectively and delivered on time, within scope, and aligned to business priorities.

Project Delivery

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• Support and manage the delivery of short lifecycle ICT/software projects.
  
• Plan and track project timelines, deliverables, and resource requirements.
  
• Coordinate User Acceptance Testing, training and live deployment.
  
• Ensure projects are delivered on time, within scope, and to agreed quality standards.
  

Requirements & Scope

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• Be responsible for requirements gathering and documentation.
  
• Support scope definition and manage change requests.
  
• Monitor and control scope creep.
  

Stakeholder & Communication Management

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• Proactive and visible leadership by example with high accountability
  
• Clear and timely client communication focussing on client availability, existing client resources and client expectations using a client-centric approach.
  
• Engage with business stakeholders to understand needs and priorities.
  
• Provide regular status updates and reporting.
  
• Facilitate project meetings, workshops, and reviews.
  
• Identify and track project risks and issues.
  
• Escalate blockers and support resolution.
  

Software & Bespoke Delivery

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• Manage projects involving existing business systems and software platforms.
  
• Support delivery of bespoke developments and system enhancements.
  
• Work with developers, analysts, and vendors to translate requirements into delivery plans.
  

Essential

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• Up to 5 years’ experience in ICT or software project delivery.
  
• IT Third Level qualification in computer science, engineering, computer information science, information technology, or a related field.
  
• Project Management qualification or working towards one (PRINCE2, PMP, PMBOK or similar)
  
• Experience supporting delivery of software implementation, enhancement, or bespoke development projects.
  
• Strong technical literacy and understanding of software delivery environments.
  
• Experience in project planning, coordination, and execution.
  
• Familiarity with Agile and Waterfall methodologies.
  
• Proficiency in Microsoft Office suite of programs and applications
  
• High level of PC and IT skills including hardware familiarity and usage
  

Core Competencies

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• Stakeholder engagement and relationship management
  
• Communication management (clear written and verbal updates)
  
• Scope and requirements gathering
  
• Time management and prioritisation
  
• Problem solving and decision making
  
• Organisation and attention to detail
  
• Ability to work in fast-paced delivery environments
  

Desirable

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• Domain knowledge and/or experience with solicitors or legal functions would desirable.
  

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. xcfaprz We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

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• We ask how tomorrow can be better than today
  
• We are passionate about solving our customer's challenges
  
• Our ideas break boundaries
  
• We value different perspectives and encourage dialogue
  
• We take ownership and celebrate together