EHR Quality Risk Management Lead

Location: Swift Square One

Job type: Specified Purpose

The Quality Risk Management (QRM) Lead will play a pivotal role within the EHR programme, ensuring that quality, safety and risk management principles are fully embedded across all design, build and implementation activities. This role will provide specialist expertise to teams working within Curam, support the evaluation of functionality within the Meditech platform, and lead the review, design and build of the Quality Risk Management (QRM) module and Surveillance screens. A dedicated QRM Lead will enable accurate mapping and optimisation of quality processes, ensuring that quality workflows, KPIs and clinical metrics can be effectively captured within the EHR. The role will directly support the development of enhanced quality insights, streamlined processes and data‑driven patient risk identification, escalation and prioritisation. This role will be essential in advancing new ways of working, including the integration of surveillance tolls that improve clinician visibility of high‑risk patients and support timely, informed clinical decision making. Without a dedicated resource, these critical quality and surveillance activities would be significantly limited and risk being removed from scope.

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• Ensure that safety, quality and risk considerations are consistently incorporated into all workflow design and implementation decisions
  
• Promote quality‑driven thinking across all stages of the EHR and related third‑party solution development.
  

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• Act as the programme's subject matter expert for quality frameworks, KPI's, methodologies and best practice.
  
• Support Curam and programme teams to align with regulatory, compliance and organisational quality standards and expectations.
  

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• Serve as the central connection between site‑based quality teams and the EHR programme
  
• Facilitate effective communication, alignment and decision‑making on quality and patient safety decisions.
  

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• Support early identification of clinical and patient safety risks across workflows and system design
  
• Advise on mitigation strategies and ensure appropriate escalation pathways are in place.
  

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• Oversee the review, design, validation and build of the Quality and Surveillance modules and screens.
  
• Ensure they are clinically appropriate, fit for purpose, and able to capture required KPI's and quality metrics.
  

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• Work with stakeholders across sites to document and optimise existing quality workflows.
  
• Support standardisation of quality processes for integration into the EHR.
  

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• Drive the design and implementation of surveillance tools that highlight high‑risk patients.
  
• Ensure that clinicians have improved access to critical quality and safety information.
  

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• Create and implement an EHR aligned risk management approach encompassing:
  

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• Regulatory and compliance requirements
  
• Data integrity and information security
  
• Operational and workflow reliability
  
• Quality and clinical decision making
  

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• Experience in clinical quality, patient safety or risk management roles
  
• Strong knowledge of regulatory and compliance standards
  
• Experience in EHR implementation, workflow design or digital transformation
  
• Ability to collaborate with multidisciplinary teams
  
• Strong analytical, problem‑solving and communication skills
  
• Experience mapping and optimising clinical and quality workflows.
  

UPMC is an equal opportunity celebrate diversity and are committed to creating an inclusive environmentfor all employees.

Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.

Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.

Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.

Opportunities for each employee to reach their career goals through continued learning and/or advancement. xcfaprz