À propos
What You'll Do
Key Outcomes & Responsibilities
1. Raise the Technical and Operational Bar Define and evolve
store network reference architectures
supporting Wi-Fi, LAN, WAN, SD-WAN, and 5G connectivity Lead store network modernization initiatives to improve
uptime, resiliency, and performance
across thousands of retail locations Establish engineering standards and best practices aligned with enterprise architecture and security requirements Partner with Security and Digital teams to ensure store networks support customer-facing and business-critical applications 2. Enable Store of the Future & Innovation
Architect network solutions that support
IoT and smart store devices , including POS systems, handhelds, kiosks, cameras, sensors, and emerging in-store technologies Collaborate with
product and store technology teams
to enable pilots and new in-store capabilities Evaluate and influence adoption of new networking technologies and vendor solutions to support future retail experiences 3. Deliver Resilient, Scalable Store Connectivity
Engineer highly available and fault-tolerant connectivity for retail stores, including primary and backup paths (broadband, LTE/5G) Act as the
highest-level technical escalation point
for complex or systemic store network issues Lead deep
root cause analysis
and drive long-term corrective actions tied to reliability metrics Improve observability, failover behavior, and performance across the store network platform 4. Drive Automation, Standards & Engineering Excellence
Influence automation strategies to reduce manual effort, configuration drift, and operational risk Define scalable deployment and lifecycle management models for store network infrastructure Establish documentation, design standards, and operational runbooks to support consistent execution at scale 5. Partner, Lead, and Influence
Collaborate closely with
Infrastructure, Security, Cloud, and Store Technology product teams
across Gap Inc. Work with
telecom providers, ISPs, and network vendors
to shape solutions and resolve systemic issues Provide technical mentorship and guidance to engineers across the organization Influence outcomes through expertise, strong communication, and technical credibility Required Qualifications
10+ years of experience
designing and supporting large-scale enterprise or retail networks Deep expertise in
Store Wi-Fi, LAN, WAN, SD-WAN, and branch connectivity Strong hands-on experience with
Cisco and Juniper
networking platforms Advanced knowledge of
routing and switching
(BGP, OSPF, VLANs, QoS) Experience supporting
IoT and store-critical devices
in highly available environments Strong understanding of
network security principles , segmentation, firewalls, VPNs, and DNS security Proven ability to lead architecture decisions and resolve complex, ambiguous technical problems Who You Are
Preferred Qualifications Experience supporting
global retail environments
with hundreds or thousands of stores Experience with
cloud-managed networking platforms
(e.g., Cisco Meraki) Familiarity with
cloud networking
(AWS, Azure, or GCP) Automation or scripting experience (Python, APIs, Infrastructure as Code) Industry certifications such as
CCNP, CCIE, JNCIP/JNCIE , or equivalent experience
Compétences linguistiques
- English
Avis aux utilisateurs
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