À propos
Location:
South Bend, IN Job Type:
Full-Time Salary:
$110,000 - $115,000
Position Summary We are seeking a hands-on IT Help Desk & Cybersecurity Compliance Manager to support day-to-day IT operations across multiple company locations while assisting with cybersecurity and CMMC Level 2 compliance efforts.
This role is primarily help desk–focused and serves as the main point of contact for employee IT support, new-hire technology setup, system access, and ongoing maintenance. Additionally, this position supports cybersecurity documentation, user compliance, and coordination with external IT providers to ensure alignment with CMMC Level 2 and government contract requirements.
The ideal candidate enjoys helping people, troubleshooting technology, staying organized, and contributing to a secure IT environment within a manufacturing setting.
Key Responsibilities Cybersecurity & Compliance
Support CMMC Level 2 and NIST 800-171 compliance efforts
Assist in maintaining:
System Security Plan (SSP)
POA&M documentation
Evidence and compliance repositories
Enforce security best practices related to:
Access control
Multi-factor authentication (MFA)
Endpoint security
Support employee cybersecurity training and annual compliance acknowledgments
Coordinate with vendors on cybersecurity tools (EDR, patching systems, logging solutions, etc.)
IT Vendor & Systems Coordination
Act as internal liaison with outsourced IT providers and managed service providers (MSPs)
Escalate complex issues and track resolution through completion
Ensure IT and cybersecurity controls are implemented consistently across all sites
Support audits, assessments, and documentation requests
Documentation & Governance
Maintain organized IT and cybersecurity documentation
Assist with policy updates related to:
Acceptable use
Access management
Data protection
Ensure IT processes align with company security and compliance standards
Qualifications
Experience supporting cybersecurity frameworks (CMMC, NIST 800-171 preferred)
Strong troubleshooting skills across Windows environments, networking, and end-user systems
Experience coordinating with third-party IT vendors or MSPs
Excellent communication and organizational skills
5+ years of experience in IT support, help desk, or systems administration (nice to have)
Ability to manage multiple priorities in a manufacturing or multi-site environment
Preferred Qualifications
Experience in government contracting or regulated industries
Familiarity with endpoint detection and response (EDR) tools
Experience supporting compliance documentation and audit preparation
Security+ or similar cybersecurity certification (preferred)
#INFEB2026 #LI-JB123
Click here to apply online
Compétences linguistiques
- English
Avis aux utilisateurs
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