Junior Helpdesk AdministratorTully Farm Holdings Ltd • Belfast, Northern Ireland, United Kingdom

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Junior Helpdesk Administrator

Tully Farm Holdings Ltd

Belfast, Northern Ireland, United Kingdom

Belfast, Northern Ireland, United Kingdom

Postuler Maintenant

À propos

Tully Farm Holdings are recruiting a Helpdesk Administrator to join our busy facilities management department. The successful candidate will need to be able to handle multiple tasks at once, work as part of a team and work independently to deliver a fast paced and accurate service. We are looking for a highly motivated and organised individual as this is key to the position.
The ideal candidate will have experience in a property maintenance or a facilities management related environment and will have a good office experience with the ability to multi-task as part of a small team. Strong admin and IT abilities are desirable together with a confident & professional approach.
*The Role:*
* Managing helpdesk emails
* Creating jobs on our Sage system
* Answering phone calls, 1st point of contact
* Managing client portals and updating them every day
* Chasing subcontractors for updates and paperwork
* Uploading Quotes to client portals
* Assisting with engineer scheduling
* Raising purchase orders
* Matching engineer worksheets with jobs for invoicing
* All helpdesk associated admin
* Job costing engineer timesheets
* Collating Engineers worksheets
*The Ideal Person:*
* GCSE Grade A-C in Maths and English
* Have experience using sage but training will be provided if not
* Demonstrate proficiency in Microsoft Excel and Word
* Previous helpdesk experience preferable, full training will be given
* Able to work as part of a team but also work independently
* Good communication skills both with the team and with our clients
This is a full-time role, working 40 hours per week Mon – Thursday 8am – 5pm and Friday 8am – 3.30pm.
Pay:
18 - 21 - £11.00 ph
21+ - £13.00 ph
Benefits:
* Casual dress
* On-site parking
* Company Pension Scheme
* Early finish on Friday
Experience:
* Microsoft Office: 1 year (preferred)
Tully Farm Holdings are an Equal Opportunities Employer
Job Types: Full-time, Permanent
Pay: £11.00-£13.00 per hour
Benefits:
* Casual dress
* Company pension
* Free parking
* On-site parking
Education:
* GCSE or equivalent (preferred)
Experience:
* Maintenance Helpdesk: 1 year (preferred)
Location:
* Belfast BT11 9DS (required)
Work Location: In person
Reference ID: HAA/03/26/

Belfast, Northern Ireland, United Kingdom

Compétences linguistiques

English

Avis aux utilisateurs

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