Desktop Support Engineer (SC Cleared)Stackstudio Digital . • Gloucester, England, United Kingdom
Desktop Support Engineer (SC Cleared)
Stackstudio Digital .
- Gloucester, England, United Kingdom
- Gloucester, England, United Kingdom
À propos
Location: Gloucester
Special Working Conditions (Travel, On Call etc.)
This is 100% onsite role Candidate should be SC Cleared (Mandatory) Should be ready to work in out of hours (based on project requirement) Onsite Job 5 days in a week from Gloucester location Key Responsibilities
(Individual position)
Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. Managing incident queues Handling calls with Customers, VIP user management Vendor management Responding in a timely fashion to reactive or proactive incidents Recording and documenting incident tickets Monitoring Phones, emails, Microsoft Team chat for any incoming incidents Management of Win-10 devices (MMD Microsoft Managed Devices) Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. Antivirus Management (Defender/McAfee) Device movement from one desk to another as per requirement/project requirement.
Compétences linguistiques
- English
Avis aux utilisateurs
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