Specialist, Internal Operations
Acosta Group
- Toronto, Ontario, Canada
- Toronto, Ontario, Canada
À propos
The Internal Operations Specialist will assist and assume accountability for the operational effectiveness of in-store executions for our clients
**RESPONSIBILITIES**
+ Set up and manage online data collection questionnaires; manage questionnaire scheduling for in-store representatives
+ Oversee all questionnaire modifications, collaborating closely with the Client Service Team (CST) to ensure timely implementation
+ Conduct quality assurance audits and make necessary data corrections to uphold data integrity
+ Maintain and update the Excel Master Database, including store and product lists, to support accurate and timely reporting
+ Generate and maintain weekly and monthly Excel reports for internal teams and clients; proactively identify discrepancies, notify program leaders, and implement corrective actions
+ Address and resolve issues proactively, ensuring a balance between customer satisfaction, data quality, and operational relevance
+ Collaborate with the CST and Shared Services departments to support cross-functional initiatives and program success
+ Develop, document, and share best practices, including templates, analytical methods, and reporting methodologies
+ Perform additional administrative tasks and special projects as assigned by management
**QUALIFICATIONS**
+ Must have a valid work permit for a minimum of one year from the employment start date, if applicable
+ Proficient in Microsoft Excel; candidates will be required to complete a live Excel assessment
+ Prior experience in a retail or merchandising environment is considered an asset
+ High school diploma or equivalent (GED) preferred
**ABOUT US**
Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**\#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Marketing
**Position Type:** Full time
**Business Unit:** Corporate
**Salary Range:** $45,000.00 - $50,000.00
**Company:** Mosaic Sales Solutions Canada Operating Co
**Req ID:** 21823
**Employer Description:** ACOSTA\_EMP\_DESC
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.