Adobe AJO/AEP/RT-CDP developer

Looking for a RT-CFP AEP and AJO Specialist to support AJO integration. Need strong hands-on back-end experience across Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP) and Adobe Real-Time Customer Data Platform (RT-CDP).

The ideal candidate will be responsible for designing, configuring, and maintaining data and customer-journey solutions within the Adobe ecosystem, while also serving as a key troubleshooter for platform-related issues.

Contract duration: 6mo (strong probability of extension)

Location: Toronto, ON (2/5 hybrid model or remote for residents of other locations in Canada)

Core Qualifications:

Adobe Journey Optimizer (AJO)

• Experience implementing AJO end-to-end—configuring customer journeys, building email/SMS/push templates, and integrating AJO with upstream and downstream systems.
• Ability to define and manage operational elements such as AJO event creation, email subdomain setup and delegation, IP warming strategies, IP pool configuration, and channel surface setup.
• Hands-on involvement with IP warming activities within AJO is strongly preferred.

Adobe Experience Platform (AEP)

• Proven background in constructing data models and configuring data schemas within AEP. This includes accurate setup and alignment of classes, field groups, identity fields, and attributes.
• Practical experience delivering AEP-based solutions such as Real-Time CDP (RTCDP). Must be comfortable enabling key features including data ingestion pipelines, data modeling workflows, audience segmentation, personalization capabilities, and system-to-system integrations.
• Strong understanding of schema architecture and identity configuration to ensure clean, consistent data flow across the platform.

Troubleshooting & Support

• Skilled at diagnosing, investigating, and resolving issues across both AEP and AJO.
• Comfortable identifying data integration challenges, correcting synchronization problems, and addressing system errors in a timely, proactive manner.
• Capable of ensuring platform reliability and smooth end-to-end data movement.

Responsibilities:

• Partner with clients to gather business needs and design solutions leveraging Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO).
• Build AEP data models and configure schemas, including classes, field groups, identities, and attributes.
• Implement AEP solutions such as RTCDP—managing data ingestion, modeling, segmentation, personalization, and system integrations.
• Apply data governance best practices, including classification, retention, privacy, and data-quality validation.
• Use AEP APIs and SDKs to stream data from various application connectors.
• Deploy and configure AJO, including customer journeys, email/SMS/push templates, triggers, actions, and automations.
• Set up AJO events, email subdomains, IP pools, channel surfaces, and oversee IP warming activities.
• Utilize Offer Decisioning by creating placements, eligibility rules, and ranked offer decisions.
• Diagnose and resolve technical issues across AEP and AJO, ensuring accurate data integration and synchronization.
• Work closely with developers, data engineers, and project managers to ensure successful delivery.
• Mentor team members and contribute to internal knowledge sharing.