Labor Relations Manager

Join the GDI Team!

One provider. One solution. All your facility maintenance services.

GDI provides best in class integrated, high level, facility maintenance services to the United States and Canada. We have more than 30,000 team members who contribute to the success of GDI and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we offer unrivaled client experience and satisfaction.

This is an exciting opportunity to join a strong team of HR professionals, contributing to the ongoing success of the organization.

Note: this position is hybrid.

RESPONSIBILITIES

• Cultivate a culture that promotes inclusion, innovation, productivity, and collaboration.
• Build strong relationships, listen intently, and utilize clear & transparent communication.
• Foster a positive and constructive labour relations environment and working relationship with bargaining agents and their representatives through established and informal mechanisms.
• Develop collective bargaining strategies and the formulation of mandates for collective agreement renewals.
• Represent management in collective bargaining, the grievance and arbitration procedure and at other tribunals as appropriate.
• Oversee the disciplinary and grievance management processes.
• Oversee the investigation of workplace harassment and discrimination and violence complaints in accordance with legislation and policies and programs.
• Prepare, monitor and manage the annual labour relations budget and monitor, analyze and report performance metrics.
• Other duties as assigned.
• Some travel required.

QUALIFICATIONS:

• Post-secondary degree in Business Administration, Human Resource Management, Labour Relations, Industrial Relations, Employment Law or related field.
• 7+ years of progressively responsible employee and labour relations experience with developed skills in alternative dispute resolution, interest-based collective bargaining and negotiation.
• Demonstrated experience with conducting investigations, proposing and managing remedial action.
• Demonstrated experience with managing grievance procedures and managing settlements.
• Proven experience in supporting collective bargaining.
• A communication style that leads to influence and inspires change; ability to converse with clients and builds trustworthy relationships.
• Exceptional interpersonal skills to interact with all levels of the organization
• Exceptional facilitation and negotiation skills
• Strong judgment, analytical and reasoning skills.
• Ability to maintain discretion when handling confidential matters
• Proven ability in project management, managing multiple priorities and delivering on critical initiatives.

Must be able to pass Criminal Background Check

GDI Services (Canada) LP is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify GDI Services (Canada) LP if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation GDI Services (Canada) LP will work with you to determine how to meet your needs.