Project Manager

Job Description

Project Manager

Position Summary / Core Responsibilities

• Develops project plans and recommendations in support of departmental and company objectives; leads implementation and tracks and reports project status.
• Manages, prioritizes, and categorizes projects in alignment with corporate strategy, with a strong focus on provider network operations, initiatives, and performance outcomes .
• Leverages provider network experience to support contracting, onboarding, credentialing, access, and network optimization initiatives.
• Ascertains, categorizes, and manages projects in alignment with corporate priorities.
• Negotiates for resources to staff projects effectively, ensuring appropriate skill sets are aligned to project needs.
• Delegates work as required and ensures a high-quality end product through close customer contact; assesses customer and client satisfaction through direct feedback and evaluation.
• Coordinates the development and implementation of policies and procedures, including compliance measurements; monitors and controls project effectiveness and updates project plans as needed.
• Ensures compliance with applicable audit and regulatory requirements.
• Represents the company in meetings with external parties, including consultants, vendors, and others; may include service delivery management of vendors.
• Assists with the analysis and development of business processes to ensure quality, cost effectiveness, timeliness of customer service, and compliance with regulatory requirements and mandates.
• Develops escalation processes to appropriately route issues and concerns.
• Evaluates project risks, develops contingency plans, and responds to changes in risk throughout the project lifecycle.
• Develops effective business process improvement initiatives and communication plans.
• Performs analytical functions and coaches others in analytical, technical, and related disciplines.
• Proposes multiple solutions to business issues using appropriate analytical tools (e.g., cost/benefit analysis, process flow mapping).
• Documents and presents project management results through criteria development, issue analysis papers, and reports; ensures projects meet established objectives, including financial goals where applicable.
• Develops evaluation plans to assess project performance against stated goals.
• Develops and tracks budgets, operating plans, and financial cost forecasts to support project objectives.
• Provides leadership to indirect reports, as applicable, through clear expectations, ongoing feedback, coaching, mentoring, and training.

Hiring Requirements

• Bachelor’s degree or advanced degree (as required)
• 5+ years of project/program management experience, including provider network experience in the healthcare or insurance industry.
• In lieu of a degree, 7 years of relevant experience , including provider network operations

StoneLaurel is a management consulting firm with the capabilities of a large provider and the personal touch of a boutique partner. Headquartered in Charlotte, NC, we’ve been moving our clients’ business forward for more than 20 years.
While our engagements have taken us around the globe, working with some of the largest Fortune 500 companies, our focus has always been on being the best, not the biggest.
We believe that trust matters and relationships are the foundation of good business. We put people first with flexible methodologies, client focus, and forward-thinking. Our seasoned team applies deep industry knowledge to create practical solutions.

StoneLaurel is a management consulting firm with the capabilities of a large provider and the personal touch of a boutique partner. Headquartered in Charlotte, NC, we’ve been moving our clients’ business forward for more than 20 years.\r \r While our engagements have taken us around the globe, working with some of the largest Fortune 500 companies, our focus has always been on being the best, not the biggest.\r \r We believe that trust matters and relationships are the foundation of good business. We put people first with flexible methodologies, client focus, and forward-thinking. Our seasoned team applies deep industry knowledge to create practical solutions.