Entertainment Leadership

Our   team   of  Entertainment   Team Leads   work   with performers,   associates,   and   guests   to   ensure   safety   for   all   as   well as   creating memorable   entertainment   and   event   experiences   parkwide. This role supervises   associates   in the park daily,  assists  with training, scheduling,   evaluating,   disciplining,   and supporting teams   on location.   As   an Entertainment  leader , you will work to ensure departmental   goals and  objectives   are communicated   and implemented   by personnel   under your supervision. Positions vary on parkwide Entertainment   operations   and programming   ranging from working with the Character   Program,   Special   Event/Festival programming,   Technical/Production   team, Costumes/Cosmetology   team, or even in   a   Stage Management   capacity   with   the   Shows team.   As   a  leader ,   your ability to   lead a   team,   communication   skills, positive attitude,   and attention to   detail   assist  us in delivering an excellent   guest   entertainment   experience   daily.  

Apply   now   if   you're   looking for   a   rewarding   job   that's   also   FUN!   Our   jobs can   lead   to   a   successful   future   by   developing   resume-building   skills   as   well   as   gaining   knowledge   through   training   and   work   experience.  

Entertainment   Team Lead   daily   assigned   duties   may   vary   depending   on   location/program   assignment   &   may   include   tasks   such   as:  

• Supervising   daily   operations   within   the   Entertainment   department  

• Opening/closing   locations   ensuring   cleanliness   in   guest   facing   areas   as   well   as backstage   areas  

• Promotes   teamwork   and   creates   a   positive   &   safe   work   environment   for   all  

• Monitor   &   report   associate   timekeeping   ensuring   all   park   policies   are   followed   daily  

• Maintain   associate   schedules   in   UKG  

• Ensure   all   program   elements   are   safe,   properly   operating ,   &  clean  

• Provide   excellent   customer   service   for   our   guests  

• Supporting   our   teams   daily   to   produce   superior   guest   entertainment   experiences  

• Resolves   guest   and   associate   concerns   following   proper   protocols   and   procedures  

• Communicate   with   various   teams   within   the   Entertainment   department   efficiently   &   respectfully  

• Establishes   &   maintains   good   working   relationships   with   other   park   departments   and  partners  

• Coordinate   and   carry   out   logistics   for   special   events   &   activations   in   park   as   assigned  

• Accurately   completes   necessary   daily   paperwork   including   reports,   files,   and   venue   checklists
• Follows   and   enforces   all   park &   department   policies   and   procedures  
• Monitors   and   reports   supply   inventory   levels   to   upper   management    to   ensure   adequate   supplies   to   complete   job   tasks
• Other   duties as assigned 

• You!  

• Positive   attitude   and   readiness   to   bring   the   FUN   by   making   our   entertainment   programming   come   to   life.  

• Ability   to   pass   a   background   check.  

• Maneuverability   and   mobility   to   move   from   location   to   location   within   the   park   daily.  

• People   who   love   helping   others   and   will   support   the   needs   of   our   guests   and   associates.  

• Good   judgement   and   a   commitment   to   safety.  

• Ability   to   work   and   interact   with   people   from   diverse   backgrounds.  

• Individuals   with   a   passion   and   excitement   about   Carowinds.  

• Availability   to   include   some   weekdays,   weekends,   evenings,   and   holidays.