Operations Administrator

Company Description

Midstream Energy Partners is a Marketing & Supply Company that specializes in LPG products, offering operations and services across North America. The company is dedicated to delivering reliable and efficient energy solutions tailored to meet diverse needs. With a focus on operational excellence and customer satisfaction, Midstream Energy Partners continues to strengthen its presence in the energy sector.

Our Ideal Candidate

The Operations Administrator supports our Calgary Corporate office and reports to the Senior Vice President, Operations, working closely with both field and corporate teams.

We’re looking for someone highly organized, detail‑driven, and proactive—a self‑starter who brings positive energy and helps teams work more efficiently. You’ll manage a high volume of records, maintain key systems, and deliver accurate reporting that supports decision‑making.

You’ll join us at a pivotal time as we build and mature our operational programs, contributing directly to the development of our processes. This role provides broad exposure across Midstream Operations, Retail Operations, and Transportation, and is based at our Calgary Head Office.

A Day in the Life

As the Operations Administrator, you will play a critical role in coordinating operational systems, maintaining accurate records, and supporting field and corporate teams. Your responsibilities will include:

Systems & Database Administration

• Maintain and administer Operations SharePoint sites and corporate/site‑specific filing structures.
• Serve as system administrator for multiple operational platforms (IncidentCheck, Streamtech, ComplyWorks, ISNetworld, Motive, WorkHub), including user setup, data entry, uploading records, and generating compliance reports.

Training & Compliance Management

• Create and maintain employee training profiles in systems such as Streamtech and WorkHub.
• Update the corporate training matrix and collaborate with trainers and field staff to ensure accurate completion records.
• Compile incident data and generate regular compliance and safety reports.

Documentation

• Format, update, and manage the Corporate Safety and Operations Manual.
• Maintain ERPs and compliance tracking spreadsheets, coordinate ERP drills and updates.

Fleet & Equipment Support

• Maintain driver, vehicle, and equipment records in relevant systems.
• Update asset tables, issue weekly maintenance schedules, and track equipment hours and safety requirements.

Retail Operations Support

• Manage WCB clearance letters, fuel card monitoring, contractor documentation, and utility account setup.
• Track and process vehicle registrations and driver documentation.

Administrative & Communications Support

• Prepare reports, presentations, spreadsheets, and meeting materials.
• Support monthly and quarterly safety meetings with agenda creation, minute-taking, and follow-up actions.
• Assist the Senior VP of Operations and President of Retail with ad hoc administrative needs.

Qualifications and Experience

Education

·       Completion of a High School Diploma

·      Related post-secondary education would be considered an asset

Experience

·      5+ years of related experience in an operations support role

·      Proficient in standard Microsoft Office software, including Outlook, Work, Excel, and PowerPoint;

·      Preference will be given to those with intermediate level experience or higher

·      Experience with SharePoint is considered an asset

·      Demonstrated ability to learn new software applications and build competency quickly

Skills

·      Presents themselves professionally and takes pride in exceptional customer service

·      Must possess good communication skills

·      Efficient, results-oriented, and seeks to contribute in a meaningful way

·      A self-starter who works collaboratively with team members

·      Welcomes new challenges and has proven problem-solving capabilities