À propos
Provide first-contact direct technical support for client issues (login, software, hardware) Monitor and respond to system alerts and urgent cases Administer and troubleshoot Windows Server environments and Active Directory
Required Qualifications
0-3 years of IT support experience (or equivalent aptitude) Empathetic, client-first mindset with strong interpersonal skills Strong troubleshooting skills in Windows OS, Microsoft 365, and standard IT issues Familiarity with Active Directory, Azure AD, DNS, DHCP, RDS, and PowerShell Prior experience in a Windows System Administration or IT Service Desk role is preferred
Compétences linguistiques
- English
Avis aux utilisateurs
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