IT Support Engineer
TikTok
- Fontana, California, United States
- Fontana, California, United States
À propos
1. Responsible for the construction, maintenance, and optimization of the logistics park's business network, ensuring network stability and security, and taking timely risk prevention and emergency response measures;
2. Responsible for the deployment of network equipment and projects to ensure smooth business operations, and also responsible for the maintenance of daily office and operational production equipment (computer terminals, printers, PDAs, etc.) to ensure efficient and stable operation;
3. Collaborate with business departments to provide on-the-ground maintenance support, manage network assets, and be able to travel short distances as needed to support local business implementation;
4. Possess a customer-centric service awareness and a strong sense of responsibility, with excellent learning ability, problem-solving skills, and communication and teamwork spirit.
Job Requirements
1. Education Background
Education: Associate's degree or above, preferably in Computer Science, Telecommunications Engineering, Network Engineering, or other related fields;
2. Work Experience
Work Experience: 3-5 years of experience in network operations and maintenance, with experience in implementing and maintaining medium to large-scale networks (200+ terminals), and experience in data center and network planning, implementation, and operation and maintenance management;
3. Skills Requirements:
Technical Skills: Able to independently install, debug, and maintain network equipment from mainstream manufacturers such as Ruijie, Cisco, Fortinet, and Extreme; proficient in mainstream operating systems such as Windows, Linux, and macOS;
Language Skills: Good spoken Chinese and English;
4. Basic Qualities
Teamwork: Excellent communication and teamwork skills, able to work efficiently with business departments to advance project progress;
Problem Solving: Ability to independently analyze and solve problems, and propose effective solutions for complex scenarios;
Sense of Responsibility: Strong sense of responsibility, conscientious and responsible, able to withstand a certain amount of work pressure;
Service Awareness: Customer-centric service awareness, focusing on business needs, and adept at identifying and solving problems;
Job Type: Full-time
Pay: $4,433.43 - $7,539.19 per month
Benefits:
* Health insurance
* Paid time off
Experience:
* Mac OS: 1 year (Preferred)
* IT Support: 1 year (Preferred)
Language:
* Chinese (Required)
Work Location: In person
Compétences linguistiques
- English
Avis aux utilisateurs
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