Program Manager

IMA Automation Switzerland

Neuchâtel, Neuchâtel, Switzerland

Neuchâtel, Neuchâtel, Switzerland

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À propos

IMA X Switzerland Program Manager _ The IMA X Group is a global leader in the design and manufacturing of machines for the processing and packaging of pharmaceutical, cosmetic, food, tea, and coffee products, as well as in industrial processes. We are constantly focused on growth with significant investments in R&D and ongoing dialogue with customers, local territories, and the supply chain. In a sustainable development perspective, we encourage environmentally friendly approaches. Our history is characterized by steady growth, also achieved through continuous investment in the development of employees and their skills. We have more than 59% in Italy and 41% worldwide, present in over 80 countries. IMA X, a member of the IMA Group division, innovates, develops, and produces turnkey solutions for the medical, pharmaceutical, and microtechnology industries such as watchmaking and electronics. Our portfolio of products and services ranges from high-tech and precision concepts to fully industrial-scale production solutions across two sites in La Chaux-de-Fonds (NE) and Boudry (NE). IMA X has a wide range of skills and is looking for YOUR TALENT to complete its teams. _ Do you want to play a role at the heart of service development and contribute directly to performance, customer satisfaction, and the growth of our activities? Join IMA X as a Program Manager Cycle Management. Workplace: La Chaux-de-Fonds (Neuchâtel) JOB SUMMARY Lead and develop the service by fostering cross-departmental collaboration with key departments. Oversee and track the progress of all team projects. Manage the schedule of interventions and resources and act as an escalation point in case of non-compliance to ensure adherence to costs, deadlines, and quality. Be the interface between clients and IMA, anticipate issues, and propose solutions. Participate in creating proposals with our technical-commercial team. Contribute to service decisions regarding offer evolution, upgrades & retrofits, obsolescence management, and spare parts sales. Be proactive and contribute to continuous performance improvement of the service. Structure and organize work to ensure efficiency in interventions and manage a client portfolio worth several millions, track performance, and manage financial aspects of the service, define key KPIs, and implement dashboards for decision support. Supervise and develop a team of project managers. Foster a culture oriented toward continuous improvement and customer satisfaction. AND EXPERIENCES Master's degree in Microtechnology, Electronics, Mechanics, or IPMA X. Minimum 5 years of experience in industrial project management, ideally in a relevant field. Expertise in retrofitting and obsolescence management is a definite advantage. Established leadership skills with confirmed experience in team management and excellent client engagement. Strong analytical skills, proficiency in Microsoft tools; fluent in French and English; ideally with good knowledge of ERP systems. EXPERIENCE in special machinery, ideally in the relevant field WOULD MAKE YOU A FIT WE OFFER GLOBAL ENVIRONMENT: dynamic, flexible, cutting-edge in a multicultural context. DIVERSITY AND INCLUSION CULTURE: promoted by the group's code of ethics and continuous training programs: such as X development and well-being initiatives, flexibility, telecommuting, a mobility plan, and working conditions are just a few of our offerings to support the well-being of our employees. IS AN EQUAL OPPORTUNITY EMPLOYER. jid7b75c10aen jit0310aen jpiy26aen

Neuchâtel, Neuchâtel, Switzerland

Compétences linguistiques

English

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