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ICT Operations EngineerSwatch Group Services • Biel, Berne, Switzerland
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ICT Operations Engineer

Swatch Group Services
  • CH
    Biel, Berne, Switzerland
  • CH
    Biel, Berne, Switzerland
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À propos

Introduction de la sociétéICT Engineer (Identity)Introduction de la sociétéWe don t exclusively manufacture legendary We keep in time X !The Group Services Ltd. has an IT Competence Center for our 16 brands, would make Tony Stark you ready to be our Tech Talent? Then keep reading!Live your passion in a position where you drive work with technologies, and pave the way into the new digital will meet over 250 like-minded IT Experts and together you will design solutions, work on global projects and build our IT environment of our dynamic and team X Systems & Infrastructure division, we are looking for a Engineer (Identity)Description du posteAs an ICT Engineer within the SaaS & EUC team, X directly to the stability of our services by supporting our Engineering and Service Management teams X SLA commitments are this position, you will provide 2nd level support and advise companies and divisions across the Group (in Switzerland and Your responsibilities include problem analysis, troubleshooting, and root cause with team X deliver robust and efficient role offers the opportunity to work on cutting-edge technologies, contribute to critical projects, and make a tangible impact on the digital experience of thousands of users responsibilities will be:Provide 2nd level support to internal and external customers,Handle support cases end-to-end up to 2nd level, ensuring resolution and customer best practices and procedures for daily tasksPerform Incident, Release, Change, Capacity and Problem X to ITIL standards,Set up, maintain, and support systems infrastructure,Monitor systems X alerts in case of incidents,Ensure daily of root Services : On-premise & Cloud Identity Systems, Privilege access management (PAM), Authority and DNS Daily with and routine tasks,Strong skills,Diagnostic and problem-solving abilities,Customer and solution-oriented and positive in a team environment,Proactive in task execution and continuous learning,Solid interpersonal skills with a focus on active listening and requisesBachelor s, Master s, ES degree or equivalent in IT2-4 years of professional experience in IT support or a fieldMicrosoft ( , MCSA) are an assetStrong technical knowledge of Microsoft technologies and infrastructure servicesProficiency in PowerShell for and tasksKnowledge of additional Microsoft products is an advantageCompetence in key technology domains, ideally supported by technologiesActive Directory on-prem services & Entra ID (Azure AD)Azure DNS & Azure subscriptionsPrivileged Access Management (PAM)Public Key Infrastructure (PKI) / Authority servicesYou re missing one or two skills in the list, yet you re eager to learn?It s perfectly OK. We like to share.LanguesNow, in order to blend in, socially and professionally, we certainly recommend the following languages:Fluent in French is required (spoken and written), as well as excellent knowledge in other languages are welcome - we have 29 so far in the company, if you wish to add the 30th, you pretty much know to de travailPersonne de we offer:A dynamic and evolving work environment, complemented by benefits:Continuous training to support your professional developmentCareer growth opportunities through our internal mobility policy5 to 6 weeks of per year, depending on your age and/or positionA 40-hour work week, in line with the collective labor agreement (CCT)Competitive salary and excellent social benefitsParental leave: up to 3 weeks for the other parent and 19 weeks for mothersOn-site company restaurant with employer financial contributionExclusive discounts on Group products and with our partnersSports activities and internal events to foster team X health insurance costsReady to debug your career and deploy your next challenge? ? Apply now ?Just a quick note from X : to keep things clean and green , we only accept through our website. jidc6b87a2afr jit0310afr jpiy26afr
  • Biel, Berne, Switzerland

Compétences linguistiques

  • English
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