Internal Sales Customer ServicesAMPLIFY SUCCESS LTD • Clitheroe, England, United Kingdom
Internal Sales Customer Services
AMPLIFY SUCCESS LTD
- Clitheroe, England, United Kingdom
- Clitheroe, England, United Kingdom
À propos
Clitheroe Salary: Circa £35,000 dependent on experience Full time
office-based
role About Us: Bryden Precision Engineering is a trusted supplier of high-quality precision components to customers in the aerospace, defence, nuclear, utilities and power sectors. We pride ourselves on delivering exceptional service, technical
expertise
, and reliability in highly regulated industries. We are now looking for a proactive and customer-focused
Internal Sales / Customer Services
professional to join our growing team. The Role: This is a varied and dynamic office-based position combining internal sales, customer
service
and general administration. You will be the primary point of contact for
allocated
customers, ensuring they receive a responsive,
professional
and solutions-focused service
always
.
The role involves regular use of our ERP system (E-Max), day-to-day customer communication, sales administration, and occasional reception duties. There will also be an element of proactive outbound calling to prospective customers to support new business development.
Key Responsibilities: Customer Sales & Service (70%)
Act as the main internal contact for
allocated
customers via phone and email
Handle RFQs, order updates, delivery
dates
and documentation requests
Enter and
maintain
accurate
customer orders within the ERP system (E-Max)
Prepare and follow up quotations
Proactively update customers on order progress and resolve queries
Liaise with Production, Quality and Dispatch to ensure smooth order fulfilment
Contact prospective new customers to
establish
relationships and generate leads
Sales Administration (15%)
Maintain
accurate
customer and pricing data within the ERP system
Support CRM updates and
maintain
records of interactions
Produce basic sales reports (open orders, late orders, quote status)
Issue order acknowledgements and standard correspondence
Support preparation and follow-up of customer meetings
General Administration / Reception (15%)
Answer and direct incoming calls
Welcome and sign-in visitors in line with security and H&S procedures
Provide general office administration support (scanning, filing, post distribution)
What
Were
Looking For: Previous
experience in an internal sales, sales
support
or customer service role (ideally within manufacturing or engineering)
Confident communicator with a professional telephone manner
Comfortable making outbound sales calls
Strong attention to detail and accuracy in order entry
Experience using ERP/CRM systems (E-Max experience
advantageous
)
Good working knowledge of Microsoft Excel
Highly organised with the ability to manage multiple priorities
A team player with a proactive, solutions-focused mindset
Experience working with customers in aerospace, defence, nuclear, utilities or power sectors would be
advantageous
but not essential.
What We Offer: A varied and responsible role within a growing engineering business
Exposure to high-integrity industries
Ongoing training and development
Supportive and collaborative team environment
Competitive salary and benefits package
If you are an organised, customer-focused professional looking to develop your career in a fast-paced engineering environment, we would love to hear from you. To apply, please send your CV and a short covering note
TPBN1_UKTJ
Compétences linguistiques
- English
Avis aux utilisateurs
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