Rep, Inside Sales
- Marlborough, Massachusetts, United States
- Marlborough, Massachusetts, United States
À propos
Wind River Environmental is a leading provider of wastewater, septic, plumbing, and grease management services across the Eastern U.S. Our customers—both businesses and homeowners—count on us to keep things running smoothly, and our team takes pride in delivering on that promise. Simply put: we keep life flowing.
We're seeking a results-oriented Rep, Inside Sales (Customer Relationship Management Focus) to join our team. While the title reflects Inside Sales, the design of this role centers on managing warm opportunities, building strong customer relationships, and driving revenue through consultative, solution-based selling.
This is not a cold-calling position. You'll work with qualified leads generated by our Field Technicians and existing service relationships, converting opportunities into booked work while delivering a best-in-class customer experience.
Hybrid Eligibility
Hybrid eligible (2 days/week in office) following successful completion of a 90-day in-office training period.
Compensation
- $24.00/hour base
- Uncapped commission
- Overtime available
- First-year On-Target Earnings (OTE): ~$80,000+, with opportunity to exceed
- Strong performers consistently outperform OTE.
What You'll Do
As a Rep, Inside Sales, you will balance relationship management with revenue performance:
- Manage and convert warm, technician-generated leads (no cold calling)
- Serve as a trusted point of contact for customers, identifying needs and recommending appropriate services
- Sell across commercial pumping, repairs, residential septic, and plumbing services
- Build lasting customer relationships that drive retention and repeat business
- Prepare proposals, follow up proactively, and maintain strong pipeline discipline
- Track activity and performance metrics in Salesforce
- Collaborate closely with Operations to ensure smooth service execution and customer satisfaction
- Manage multiple customers and priorities in a fast-paced environment
What Success Looks Like
In this role, success means:
- Consistently meeting or exceeding revenue targets
- Maintaining strong close rates on qualified opportunities
- Delivering responsive, professional customer communication
- Staying organized and proactive in managing your pipeline
- Contributing positively to a collaborative team culture
What Makes You Successful Here
- Experience in inside sales,
Compétences linguistiques
- English
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