Functional Support Analyst

Job description:

- Bachelor's or College Degree in Accounting, Finance, Business Management, or a related field
- 3-5+ years of experience on ERP/Accounting systems (I.e. JD Edwards, SAP , QuickBooks, MS Dynamics AX, Epicor, etc) is an advantage.
- 3+ years of experience in customer support, technical support, or a related client-facing role
- Proven ability to resolve complex customer inquiries and technical issues
- Excellent communication, troubleshooting, and problem-solving skills
- Experience supporting premium or high-value clients is highly desirable
- Demonstrated ability to manage multiple priorities and work effectively under pressure
- Strong analytical skills and attention to detail
- High level of customer focus with a passion for delivering outstanding service

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation- or by calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.