Product Documentation Specialist

The Canada Retirement Product team is seeking a highly organized and detail‑oriented student to support our product documentation and specification lifecycle. This role helps strengthen our documentation standards by building structured templates, cataloguing key product materials, and working directly with stakeholders to capture accurate requirements. The ideal candidate is curious, process‑oriented, and comfortable working with information in a structured and methodical way.

• Catalogue and inventory product specifications to maintain a comprehensive and organized documentation repository.
• Develop, refine, and maintain standardized templates that improve consistency and clarity across product specification documents.
• Partner with business and technical stakeholders to gather, understand, and interpret product documentation requirements.
• Apply documentation best practices—including structure, version control, and clarity—to ensure high‑quality outputs.
• Identify gaps or opportunities within existing documentation processes and support enhancements to improve usability and governance.

• Attention to Detail: Demonstrates accuracy and thoroughness when reviewing and organizing information.
• Communication: Able to clearly capture and translate stakeholder requirements into well‑structured documentation.
• Collaboration: Works effectively with cross‑functional partners, seeks input, and builds strong working relationships.
• Organization & Prioritization: Manages multiple tasks, keeps documentation structured, and meets deadlines in a fast‑paced environment.
• Problem Solving: Uses curiosity and critical thinking to identify documentation gaps and propose improvements.
• Technical Skills: Comfortable working in Microsoft Office/365, especially Word, Excel, and SharePoint; ability to learn new tools quickly.

• Currently enrolled in a post‑secondary co‑op program in Business, Communications, Information Management, Product Management, or a related field.
• Strong writing, organization, and analytical skills.
• Interest in product documentation, process improvement, or product development implementation

About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement