Technical Writer
Apollo Health And Beauty Care
- Toronto, Ontario, Canada
- Toronto, Ontario, Canada
À propos
- Gym Access
- Dental insurance
- Health insurance
We're Hiring
The Technical Writer reporting to Director of Technical Services is responsible for authoring, reviewing, and maintaining accurate, clear, and compliant technical documentation to support Apollo Health and Beauty Care's research, development, technology transfer, and commercial manufacturing activities. This role plays a critical part in ensuring that R&D outputs are well documented, scientifically justified, traceable, and audit ready in accordance with internal Quality Management System (QMS) requirements and applicable regulatory expectations The position requires an experienced technical writer with demonstrated expertise in the North American (FDA & Canada) cosmetic, OTC, and natural products industry, capable of independently preparing complex investigation reports, risk assessments, and change control documentation supporting laboratory development through to commercial batch production.
JOB RESPONSIBILITIES Investigations, Root Cause Analysis & CAPA
- Author and manage technical investigation reports related to deviations, OOS, and OOT results.
- Facilitate and document Root Cause Analysis (RCA) using structured methodologies (e.g., 5 Whys, Fishbone).
- Draft and support Corrective and Preventive Action (CAPA) documentation in collaboration with R&D, Quality Assurance, and Manufacturing.
- Prepare R&D Impact Assessments evaluating the effect of changes and/or deviations on product quality, safety, performance, and regulatory compliance.
- Prepare R&D Risk Assessments related to formulations, processes, equipment, raw materials, and scale‑up activities.
- Develop and maintain Raw Material Assessments supporting cosmetic, OTC, and natural products.
- Support raw material change evaluations and supplier‑related documentation as required.
- Generate Change Control documentation to support R&D activities, including formulation changes, process changes, equipment changes, and scale‑up activities.
- Generate technical documentation supporting transfer of R&D developed products to commercial manufacturing.
- Draft, review, edit, and maintain Standard Operating Procedures (SOPs), test methods, and technical reports.
- Ensure accuracy, consistency, formatting, and version control of R&D documentation.
- Support continuous improvement initiatives related to documentation processes and controls.
- Work closely with R&D Scientists, Product Development, Quality Assurance, Manufacturing, and Regulatory teams to capture technical information accurately.
- Translate complex scientific and technical data into clear, professional documentation.
- Perform other duties as assigned by the Director Technical Services in support of departmental and organizational goals.
- Bachelor's degree in chemistry, Cosmetic Science, Pharmaceutical Sciences, Biology, or a related scientific discipline.
- Minimum 3–5 years of technical writing experience within the North American (USA & Canada) OTC, cosmetic, and/or natural products industry.
- Proven experience authoring investigation reports, RCA documentation, R&D Impact Assessments, R&D Risk Assessments, Raw Material Assessments, Change Controls, and technical transfer documentation.
- Strong understanding of cGMP‑regulated manufacturing environments.
- Working knowledge of Health Canada and FDA regulatory expectations for OTC and cosmetic products.
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint); experience with electronic QMS systems is an asset.
- Exceptional attention to detail and strong command of written English.
- Strong analytical, organizational, and time‑management skills.
Vacancy Status: This posting represents an existing vacancy, and we are actively recruiting to fill this position.
Compétences linguistiques
- English
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