Administrative Assistant

CLOSES:  Open Until Filled

Join the Ta7lnew̓ás Ts'ixwts'ixwnítway Member Services Department as an Administrative Assistant, a key role providing administrative, clerical, and coordination support to the Nexwnínlhewá7nem Ch'áwch'aw People Services Division. As the first point of contact for members, partners, and internal teams, this role ensures seamless communication, smooth administrative workflow, and excellent service delivery to the community.

This position is ideal for a detail‑oriented, organized, and service‑minded professional who thrives in a collaborative environment, excels in multi‑tasking, and is committed to supporting meaningful programs that strengthen community independence, stability, and well‑being.

• Coordinate and support the flow of information in and out of the Ts'ixwts'ixwnítway Member Services department, ensuring proper documentation, follow‑up, and timely communication.
• Respond to inquiries according to policy, distributing incoming mail and emails, and preparing documentation for non‑standard correspondence.
• Maintain department's resource binders, staff and supplier files, and other administrative systems to support smooth operations.
• Assist the Team Leader and department staff with day‑to‑day administrative tasks, including file management and clerical duties.
• Maintain the department's scheduling needs, including booking appointments, meetings, and facility spaces for employees, renters, customers, and membership.
• Serve as the primary reception point, greeting visitors and receiving calls with courtesy, tact, and professionalism.
• Track and follow up on action items, ensuring alignment with established office procedures, systems, and policies.
• Report unresolved complaints or operational challenges to Management as outlined in established processes.
• Provide operational support to team initiatives and collaborate with colleagues across Member Services to meet department goals.
• Adhere to workplace health and safety requirements and contribute to a safe, respectful, and community‑centered work environment.

• Completion of Grade 12.
• Commitment to ongoing training and short‑term upgrading relevant to administrative and clerical support, software applications, customer service, and data processing.
• 6–12 months of administrative or clerical experience, including file management, customer service, data entry/processing, reconciliation of numbers, and spreadsheet tracking.
• Experience using MS Office and the internet at a beginner to intermediate level.
• Experience working in a First Nations environment is preferred.
• Strong interpersonal communication skills with adaptability, tact, and professionalism.
• Organized, resourceful, and effective at managing time and multiple priorities.
• High emotional intelligence, integrity, and the ability to maintain composure in high‑pressure situations.
• Ability to deliver challenging information diplomatically when necessary.
• Successful Criminal Record Check with Vulnerable Sector search (as per Squamish Nation policy).
• Three (3) professional references, including at least one direct supervisor.
• Fluency in English.

• Impactful Work – Be part of a team dedicated to serving the community through Na estétx̱ w sḵwálwen cht (Trust), Na estitkw sḵwálwen cht (Security), Na esḵw'úḵw'ulh sḵwálwen cht (Purpose) and Na eslhílhkw'is sḵwálwen cht (Belonging)
• Professional Growth – We invest in our people with training, mentorship, and career development 
• Sḵwx̱wú7mesh Úxwumixw Values – Be part of an organization that values Úxwumixw (community/peoples), snew̓íyelh (guiding through teachings), wenáxws (respect) and inclusivity.

As a dynamic community organization, we understand the importance of employing enthusiastic and talented people to work together. We know that our future strength and growth is very much dependent on our key resources – our people. With a variety of programs and services, we offer career paths that fit many areas of expertise, backgrounds, and interests. Along with competitive compensation and benefits, we foster an environment that values diversity through the respect and appreciation of each person for their individual attributes.

Wage Rate: $ $29.57 hourly

Candidates are typically offered compensation between the beginning to the midpoint of the range. We are committed to providing a fair and equitable package that reflects the value an individual brings to the organization.

Benefits: We offer extended medical and dental, pension matching, supplementary savings, and a professional development budget.

Join us in building a future rooted in culture, values, and community strength. Your work matters here. #Workwithpurpose