Kitchen Service Supervisor Trainee

Company Introduction 

T&T Supermarket Inc. was found in 1993 with two stores in BC.  Since then, it has expanded rapidly to become Canada's largest Asian supermarket chain with 29 stores across the country: 13 in Metro Vancouver, 6 in Alberta, and 10 in Ontario (8 in GTA and 1 in Ottawa, 1 in Waterloo).

The Role

Reporting to the Kitchen Department Head (or his/her delegate), the Kitchen Service Supervisor is responsible for supporting the Department Head (DH) and Assistant Department Head (ADH) in providing guidance, supervision and sets as a good example for Kitchen Service Assistants to follow.

Major Responsibilities:

1. Provide guidance and supervision to Bakery Assistants, ensure fair distribution of work and daily checklists are strictly executed
2. Assist Department Head to train department staff, provide feedback on staff performance and handle department operations in lieu of DH and ADH
3. Manage product quality, food safety, freshness and ensure FIFO is strictly practiced within the department
4. Maintain and update UPC pricing, verify and ensure product labeling are properly done
5. Ensure all cooked products are properly packaged and displayed
6. Handle customers' complaints, deliver and monitor exceptional customer service and deliver customers' feedback to Department Head
7. Conduct quality and inventory control, responsible for the cleanliness, hygiene, equipment and tools maintenance follow up and workplace safety of the department
8. Lead by example by performing duties of Kitchen Deli Assistant as required 

Safety Statement

Safety continues to be T&T Supermarket's top priority. We've established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

Benefit

• Staff purchase discount
• Paid annual leave, sick leave, marriage leave and bereavement leave
• Discounted staff meals
• Life and AD&D Insurance

Shift     

• Shift work is required
• Weekday & weekend

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.