Assistant Store Manager Crumbl Cookies

Overview
We are seeking a dynamic and experienced Assistant Store Manager to join our Crumbl cookies in Peterborough. This role is vital in supporting store operations, driving sales, and ensuring an exceptional customer experience. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a comprehensive understanding of retail management. Prior supervisory experience are highly valued to effectively lead diverse teams and engage with a broad customer base.

Duties

• Assist in overseeing daily store operations, ensuring smooth and efficient functioning
• Support sales initiatives through merchandising, pricing strategies, and promotional activities
• Manage payroll, cash handling, and bookkeeping tasks with accuracy and attention to detail
• Supervise and train staff on POS systems, cashiering procedures, and customer service standards
• Recruit, interview, and onboard new team members to build a strong retail team
• Develop and implement marketing strategies to increase store visibility and sales
• Monitor inventory levels, assist with purchasing decisions, and manage stock replenishment
• Lead team management efforts by supervising staff schedules, delegating tasks, and motivating employees
• Ensure compliance with company policies, safety standards, and operational procedures
• Handle customer inquiries and resolve issues promptly to maintain high satisfaction levels

Skills

• Proven experience in retail sales, store management, or sales management roles
• Strong leadership abilities with demonstrated supervising experience
• Excellent negotiation, communication, and phone etiquette skills
• Bilingual or multilingual capabilities preferred for effective customer engagement
• Proficiency in merchandising, pricing strategies, POS systems, and cash handling
• Skilled in recruiting, interviewing, training & development of staff
• Sound knowledge of budgeting, bookkeeping, and administrative processes
• Effective time management and organizational skills to prioritize tasks efficiently
• Ability to analyze sales data and develop actionable marketing plans
• Competence in using organizational tools for scheduling and record keeping
• Leadership qualities with a focus on team management and employee development

This position offers an opportunity to grow within a vibrant retail environment while leading a dedicated team. We value proactive individuals who are committed to excellence in customer service and operational efficiency.

Job Type: Full-time

Pay: $21.00-$21.25 per hour

Work Location: In person