Customer Service Representative

Win at Wilsonart
You'll be surrounded by teammates who take pride in their work and look out for one another.  You'll have the chance to learn, grow and make a real impact. And you'll be part of a company that believes winning means helping you succeed at work and in life. We're looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.   Position Overview:  Wilsonart currently has an opening for a Customer Service Representative. This person will work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. This position performs extensive data entry into our internal system. Performs other tasks as required.  ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs duties in accordance with specific instructions and established work methods
• Enters orders via 10-key into internal system
• Resolves routine questions and problems via phone, email, and occasionally in person
• Assists the needs of the customer
• Performs other tasks as required

• Skill in resolving routine questions and problems
• Experience with Microsoft Office Suite, especially Outlook
• Skill in data entry (10 key)
• Ability to follow directions, take notes, and self-start
• Ability to work under direct supervision
• Ability to multi-task, while staying organized

Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.