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Import Operations Lead
Holiday Group
- Montreal, Québec, Canada
- Montreal, Québec, Canada
À propos
This role is positioned as a key contributor within the Import function, with strong visibility across departments. The successful candidate will have the opportunity to progressively expand scope, develop leadership capability, and play a central role in shaping the future structure of the Import organization.
Role Overview
The Import Operations Lead is responsible for overseeing and continuously strengthening the end-to-end import execution process, from sample request through production finalization and handoff to Logistics. Reporting to the Vice-President, Import, this role ensures timelines, data accuracy, documentation integrity, and cross-functional coordination are executed with a high level of discipline and consistency.
This role is designed for a high-potential operations professional who is eager to take ownership, strengthen execution standards, and progressively expand their leadership impact within the Import function. The position offers meaningful growth opportunities for a candidate demonstrating strong operational judgment, initiative, and long-term commitment to building best-in-class processes.
The Import Operations Lead plays a key role in supporting the continuous evolution of Import workflows by identifying opportunities to enhance efficiency, leverage tools and systems, and reinforce structured execution across departments.
Key ResponsibilitiesImport Operations Execution
Oversee the full sample-to-production execution lifecycle, ensuring timelines, milestones, and documentation requirements are met
Ensure a smooth transition from production finalization to Logistics with complete and accurate documentation
Proactively identify risks, delays, or execution gaps and support resolution in collaboration with internal teams and overseas partners
Maintain high standards of data accuracy and execution discipline across all active programs
Sample & Production Timelines
Manage sample development and production timelines in close collaboration with Product, Design, Marketing, Sales, Compliance, QC, Demand Planning, and Logistics
Validate timelines proposed by factories and CRO office and ensure alignment with business requirements
Ensure sample arrivals, revisions, testing, audits, packaging, and production milestones are clearly tracked and communicated
Communicate changes, risks, or dependencies to all relevant stakeholders in a timely manner
Quoting, Item Creation & Approvals
Review and track factory quotes throughout the development process to ensure accuracy and completeness
Ensure internal quote files are properly reviewed and updated prior to approvals
Verify that all required inputs, including quantities, customer programs, and compliance requirements, are captured before item creation
Ensure final internal quotes are prepared and submitted for approval
PO Creation, Systems & Documentation
Support and oversee PO creation in JDE, ensuring pricing, quantities, approvals, and timelines are accurate
Ensure ETDs, ETAs, and key production data are correctly maintained in JDE
Verify and manage shipment bookings in ACS, resolving discrepancies between PO quantities, delivery details, and vendor submissions
Collaborate closely with Finance and Logistics to ensure efficient documentation flow and approvals
Regularly review systems data and shared documentation to ensure accuracy and completeness
Process Improvement & Tools
Contribute to the continuous refinement of import workflows, templates, and tracking tools
Maintain and enhance shared trackers, dashboards, and workflow platforms such as
Participate in initiatives aimed at improving efficiency, clarity, and cross-functional coordination
Ensure shared import folders and documentation structures remain organized and scalable
Cross-Functional & Leadership Exposure
Serve as a central coordination point between internal teams and overseas factories or CRO office
Ensure information related to packaging, hangtags, ticketing, POP materials, and testing is accurately communicated to factories
Support completion of customer, licensor, and compliance-related documentation
Represent Import Operations in selected cross-functional meetings and contribute to operational decision-making discussions
Support the Vice-President, Import on key operational initiatives and execution priorities
Collaboration & Development
Work closely with the Import Coordinator to ensure alignment on timelines, execution standards, and information flow
Share best practices, process improvements, and operational learnings within the Import function
Demonstrate initiative, curiosity, and a strong desire to progressively expand scope and responsibility
Key Requirements
Education & Experience
College or university degree in Business, Supply Chain, or equivalent experience
5–8 years of progressive experience in import operations, sourcing, or product operations, with increasing levels of ownership and accountability
Experience working with overseas factories and cross-functional teams
Technical Skills
Strong proficiency in Microsoft Office Suite with advanced Excel skills
Experience with ERP systems such as JDE is an asset
Experience using workflow and project management tools such as
Strong understanding of the sample-to-production lifecycle and import documentation
Soft Skills
Highly organized, detail-oriented, and committed to execution accuracy
Strong problem-solving and prioritization skills
Ability to manage multiple timelines and perform effectively under pressure
Clear and effective communicator across departments and time zones
Entrepreneurial mindset with the desire to build, improve, and take increasing responsibility over time
Strong ambition to grow within an evolving organization
Why Join Holiday Group?
Join a Canadian leader with over 70 years of industry expertise
Flexible schedule, hybrid work model, 35‑hour workweek
Full benefits package: medical, dental, life, disability
5 paid personal/sick days per year
Supportive, collaborative team environment
Free parking on site
About Holiday Group
Holiday Group is a leading Canadian manufacturer and distributor of luggage, handbags, and fashion accessories, proudly offering collections under well-known brands such as Travelpro, Atlantic, Roots, Bench, and David Jones. From timeless handbags to innovative travel solutions, our products are designed to combine style, function, and accessibility, and are available in major retailers and specialty boutiques across Canada.
Compétences linguistiques
- English
Avis aux utilisateurs
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