Manager IT DeliveryCity of Thunder Bay Municipal Jobs • Thunder Bay, Ontario, Canada
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Manager IT Delivery
City of Thunder Bay Municipal Jobs
- Thunder Bay, Ontario, Canada
- Thunder Bay, Ontario, Canada
À propos
Job Title: Manager IT Delivery
Application: For External Application
Date: February 2026
Lead with purpose. Empower your team. Continue our Innovation.
At the City of Thunder Bay, Our City Runs on People Like You. Together, we're building a workplace where everyone belongs – where your leadership enhances lives, strengthens community, and supports the people delivering IT services every day.
This includes our IT Delivery team, where your expertise, vision, and values make a lasting impact. You will be part of a work environment that supports respectful interactions, meaningful opportunities to grow, and a culture that promotes well-being and collaboration.
Thunder Bay offers more than a fulfilling career. With its natural beauty, affordability, and strong sense of community, it's a city where you can grow personally and professionally.
Where You'll Make a Difference Every Day
You'll provide leadership to your project team while fostering a culture of innovation, collaboration, and continuous learning. You'll champion staff development and recognition, ensuring your team feels valued, supported, and equipped to succeed. Your guidance will directly shape the future of IT at our Corporation – and help create a workplace where people want to stay and grow.
Whether you live in Thunder Bay, are looking to return, or are excited to make the City your new home, join a team where your skills, expertise, and presence make a real impact on the community.
Click the link to learn more about our Digital Strategy
How You'll Support the Team
In this leadership role, you will oversee all corporate wide digital and technology projects, ensuring high quality services. Key responsibilities will include:
Establish and manage the Corporate Intake, Selection & Prioritization Process for Information Technology Projects; provides consultation, guidance and support to the Information, Digital and Technology Governance (IDTG) regarding project portfolio management for Technology projects.
Manage the delivery of both corporate-wide and departmental Information Technology projects, ensuring resource allocation for projects is sufficient, utilizing internal resourcing and drawing upon pre-selected VOR or roster agreements.
Develop and manage a variety of Information Technology resource rosters through provision of vendor of record (VOR) agreements with Information Technology business partners; negotiates, administers and ensures compliance with all consultant and service provider agreements.
Communicate and manage project expectations to project managers, owners, sponsors, team members, and other stakeholders; and provides consistence monitoring and reporting for all Information Technology projects and related services.
Develop and enforce best practices, techniques and tools for project planning, execution, ongoing milestone/deliverable tracking, communication, and key performance metrics.
Review all City of Thunder Bay Information Technology Projects for compliance with IT standards and policies.
Provide IT business analysis/support to business service owners throughout the Corporation to improve the quality of existing IT services, analyzes business needs and develops IT business processes to facilitate service delivery.
What You Can Count On With Us
We're proud to offer a workplace where your well-being, growth, and sense of purpose come first. As a Manager – IT Delivery, you'll enjoy:
A competitive salary that reflects your expertise
A matching pension plan to help you build long-term financial security
Comprehensive health, vision, and dental coverage, plus life insurance for peace of mind
Generous paid vacation and holidays, with the option to purchase additional leave days when you need more time off
Access to a confidential Employee and Family Assistance Program (EFAP) and wellness initiatives to support your overall health
Leadership development and tuition reimbursement programs, so you can continue to grow your skills and career
A culture of recognition and appreciation, with staff events and programs that celebrate your contributions
The opportunity to lead a dedicated and talented team, who are highly respected within the Corporation
What You'll Bring to the Team
Here's what will help you succeed as a Manager, IT Delivery:
Degree in business administration, computer sciences or related field, together with a minimum of five years' progressive experience managing projects & leading Information Technology project teams and/or a Project Management Office (PMO); or
Diploma in business administration, Information Technology, or related field, together with a minimum of seven years' progressive experience managing projects & leading Information Technology project teams and/or a Project Management Office (PMO)
Experience with development, implementation and management of project delivery best practices, policies, procedure, and processes within the areas of information management & information technology
Experience with project and resource management software, cloud offerings, mobile platforms and cybersecurity protection tools
Lead With Us - Apply Today
Ready to take the next step in your career journey? Join us at the City of Thunder Bay, where you'll support a dedicated team, and make a lasting difference every day.
Apply today at and start your next chapter with the City of Thunder Bay.
Belonging, Inclusion, and Your Privacy
The City of Thunder Bay is proud to be an equal opportunity employer. We encourage applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women, and members of the 2SLGBTQ+ community. We are committed to a recruitment process and work environment that is inclusive and barrier-free.
If you need an accommodation during any part of the recruitment process, let us know — we will work with you to meet your needs.
For privacy and fairness, please do not include photos, ID cards, driver's licences, or police record checks with your application. These documents will only be requested if you're successful.
Compétences linguistiques
- English
Avis aux utilisateurs
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