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À propos
We are currently hiring enthusiastic, reliable, and service-oriented Customer Service Representatives to join our growing team. In this role, you will serve as the first point of contact for customers, providing professional and timely assistance across various communication channels such as email, and chat.
Your primary responsibilities will include responding to customer inquiries, troubleshooting and resolving issues efficiently, processing requests, and ensuring each interaction results in a positive experience. You will be expected to listen attentively, identify customer needs, provide accurate information, and follow up when necessary to ensure complete resolution. Maintaining detailed records of customer interactions and collaborating with internal teams to address more complex concerns will also be part of your duties.
The ideal candidate possesses excellent verbal and written communication skills, strong problem-solving abilities, and a friendly, patient, and empathetic approach. The ability to remain calm under pressure, manage multiple tasks effectively, and work both independently and as part of a team is essential.
Previous experience in customer service or a related field is preferred, along with basic computer proficiency and familiarity with customer management systems. If you are passionate about helping people, committed to delivering exceptional service, and eager to contribute to a supportive team environment, we encourage you to apply and grow your career with us.
Contract duration of 1 to 3 months.
Mandatory skills: Customer Service, Email Support, Customer Support, Online Chat Support, Customer Satisfaction
Compétences linguistiques
- English
Avis aux utilisateurs
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