À propos
The Wasaga Beach Public Library is seeking an energetic, self-motivated team players to perform the duties and responsibilities of the Library Assistant.
General Responsibilities: Provides front line customer service to members of the public in both a library information desk environment, as well as throughout the library commons in a roving capacity. Maintains knowledge of library's services, programs, and collection for informed service delivery. Following library policies and procedures, performs selected and specialized library routines and assigned tasks requiring accuracy, attention to detail, and the ability to use judgement in certain situations. Required to help members of the public with business services, simple computer tasks, community queries, and all library equipment. Supports the Technical Services team with collection management tasks including interlibrary loan service, inventory, and shelving duties. Interested staff may be assigned to offer library outreach services in alternative community locations via the library bookmobile. Interested staff may be assigned to assist with the delivery of library programs and/or special events.
Qualifications:
- Completion of a Library Technician Diploma and/or a relevant Post-secondary Degree or Diploma an asset
- Completion of Secondary School diploma required
- Demonstrated competency with computers and technology
- Knowledge of automated library systems an asset
- Excellent interpersonal skills and customer service abilities
- Friendly, patient and outgoing personality
- Good attention to detail and strong organizational skills
- Ability to work with and contribute positively to a service-oriented team
- Ability to work a variety of shifts, including days, evenings, weekends and statutory holidays
- Ability to handle the physical demands of the role: lifting, bending, standing for prolonged periods
- Possess a valid G Ontario driver's license
- Ability to operate a large vehicle and provide an appropriate drivers' abstract an asset
- Ability to provide, upon hire, an appropriate criminal records check – vulnerable sector
Closing Date: March 11, 2026 The Town of Wasaga Beach is an equal opportunity employer and is committed to an inclusive, barrier-free environment. Accommodation will be provided in all steps of the hiring process, upon request. Please advise the Town of Wasaga Beach Human Resources Department if you require any accommodations to ensure you can participate fully and equally during the recruitment and selection process. We thank all applicants who apply for this position, but only those selected for interviews will be contacted. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act, 2001, S.O. 2001, Chapter 25, as amended, and will be used for the purpose of candidate selection.
JOB DESCRIPTION
Position: Library Assistant Value Group: 3Department: Community ServicesEffective Date: December 2021Division: LibraryRevision Date: February 10, 2026Reports To: Manager, Library ServicesHours of Work: Up To 28 Hours / Week POSTIONS RESPONSIBLE FOR:
None
JOB PURPOSE :
Provides front line customer service to members of the public in both a library information desk environment, as well as throughout the library commons in a roving capacity. Maintains knowledge of library's services, programs, and collection for informed service delivery. Following library policies and procedures, performs selected and specialized library routines and assigned tasks requiring accuracy, attention to detail, and the ability to use judgement in certain situations. Required to help members of the public with business services, simple computer tasks, community queries, and all library equipment. Supports the Technical Services team with collection management tasks including interlibrary loan service, inventory, and shelving duties. Interested staff may be assigned to offer library outreach services in alternative community locations via the library bookmobile. Interested staff may be assigned to assist with the delivery of library programs and/or special events.
TASKS : % of Time
- Information Desk and Roving Service Support
- Provides customer service and community information to all library visitors
- Welcomes and registers new residents for library membership as required
- Performs automated check in/check out of library materials
- Assists users with the automated self-checkout stations
- Handles payments made at circulation desk including book fees, room bookings, bus passes
- Facilitates library room bookings using digital and/or manual platforms
- Assists with Reader's Advisory and Reference support as requested
- Provides the public with Internet and computer assistance as requested
- Provides the public with business services support – printing, scanning, fax
- Facilitates public usage of the library's gaming equipment; Digital Lab equipment; and Learning Lab tools
- Offers guidance to Junior Library Aides, student interns, and library volunteers to ensure completion of assigned duties
- Maintains awareness of library usage and spaces for the safety of visitors and staff
- Completion of opening and closing procedures as required
- Undertakes self-directed and/or formalized training to improve understanding of library service delivery
- Supports service data collection as requested
- Technical Services Support
- Provides support to the Technical Services team
- Completes interlibrary loan processes to effectively expand the library's collection for library members
- Performs shelving, shelf reading, and facing duties to ensure that the collection is organized and attractively displayed for users
- Completes automated check in tasks for exterior and lobby book drop locations
- Participates in library inventory processes
- Facilitates collection processing as required
- Other Duties as Required
- Assists with the organization and delivery of special library events
- Other duties as assigned by senior management
- Bookmobile/Outreach Services (Optional
- Performs preparatory tasks in advance of bookmobile service delivery
- Performs vehicle safety check and reports issues concerning maintenance and repairs
- Pilots the bookmobile to scheduled community locations
- Assembles service point, collection materials, program materials, and devices to engage with community members
- Assists with the on-going cleanliness and tidiness of the bookmobile
- Compiles and submits bookmobile user statistics and feedback to supervisor
- Generates bookmobile reports as required
- Program / Event Support (Optional
- Under the direction of the WBPL Program Coordinators, assists with the on-going organization, set-up, delivery, and tear down of library programs and events for all ages
- Assists with the activation of children and youth zones through activity planning and set-up
- Obtains program outcomes, provides participant feedback, and shares important user statistics with supervisors
- Completion of a Library Technician Diploma and/or a relevant Post-secondary Degree or Diploma an asset
- Completion of Secondary School diploma required
- Demonstrated competency with computers and technology
- Knowledge of automated library systems an asset
- Excellent interpersonal skills and customer service abilities
- Friendly, patient and outgoing personality
- Good attention to detail and strong organizational skills
- Ability to work with and contribute positively to a service-oriented team
- Ability to work a variety of shifts, including days, evenings, weekends and statutory holidays
- Ability to handle the physical demands of the role: lifting, bending, standing for prolonged periods
- Possesses a valid G Ontario driver's license
- Ability to operate a large vehicle and provide an appropriate drivers' abstract an asset
- Ability to provide, upon hire, an appropriate criminal records check – vulnerable sector
- None
Eighteen (18) months previous related job experience and six (6) months on the job. Minimum two (2) years total relevant experience.
PHYSICAL DEMANDS AND WORKING CONDITIONS
Physical Effort: The physical demands outlined here reflect those necessary for an employee to effectively carry out the essential duties of this position. The organization is committed to providing reasonable accommodations to support individuals with disabilities in performing these essential functions.
Physical Demands: The role involves frequent movement throughout the library, including walking, standing, and occasional lifting. Staff may be required to perform repetitive tasks such as scanning, shelving, and using computers. Bookmobile duties may involve driving and setting up mobile service points, which can include lifting and carrying materials.
Normal Hours of Work: Normal hours of work will be up to twenty-eight (28) hours per week. Flexibility in scheduling is necessary.
Physical Environment: Work is primarily performed in a public library setting, which is climate-controlled and accessible. Occasional work may take place outdoors or in community locations during outreach or bookmobile services, which may expose staff to varying weather conditions. The environment is generally safe but requires awareness of surroundings to ensure the safety of library visitors and staff.
Sensory Attention: High levels of sensory attention are required to interact with members of the public, operate library technology, and manage detailed tasks such as data entry, inventory, and shelving. Staff must remain alert to the needs of library visitors, safety concerns, and environmental cues while roving or working at service desks.
Stress: The role may involve moderate stress due to frequent public interaction, multitasking, and the need to respond to a variety of inquiries and situations. Staff must manage competing priorities, occasional challenging interactions with members of the public, and time-sensitive tasks, particularly during busy periods or special events.
ACKNOWLEDGEMENT OF RECEIPT:
Employee (please print name & sign Date
HR/Manager (please print name & sign Date
Department Head (please print name & sign Date
Compétences linguistiques
- English
Avis aux utilisateurs
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