Your company, your values, your career
Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.
If you're a Banquet Manager who wants the freedom to truly lead, not just maintain, this is your opportunity. Imagine guiding events in a beautiful downtown Vancouver hotel where your ideas are welcomed, your leadership matters, and your team genuinely has your back. At Coast Coal Harbour Vancouver Hotel by APA, you'll join a supportive and collaborative team that encourages innovation and gives you the autonomy to shape the department with your own vision and expertise. Conveniently located in the heart of the city and easily accessible by SkyTrain and public transit, this role offers the chance to grow, lead, and make a real impact. If you're nodding along right now, keep reading the details and apply if you're ready to make the role your own.
Responsibilities:
Business & Operational Leadership :
Taking the banquet and catering department into the future, defining its direction, establishing goals, seeking opportunities for growth and improvements Creating and implementing a departmental plan and measurable objectives for the banquet & catering departments Establishing and communicating goals, targets and quality standards to team members Communicating and monitoring company policies, practices and the quality of work and provides feedback on the degree to which the operational standards are met Completing necessary supply ordering, conducting inventory counts as needed Maintaining health & safety standards and taking responsibility for the security of the property, ambassadors and guests People & Culture and Guest Leadership:
Managing and overseeing the work of others within the banquet and catering functions, including ongoing responsibilities such as delegating work flow, motivating and providing guidance to team members Ensuring team members deliver excellent guest service aligned with company policies and brand promises; removing barriers to delivering exceptional guest services Creating an environment that is motivating and engaging by being visible and accessible, providing open access for ambassadors to build rapport, discuss issues and resolve concerns Maintaining optimal staffing levels and completing weekly schedules Building a strong team through effective recruitment, communication and team practices Effectively manages performance and development of the team by providing regular positive and constructive feedback to support high performance Demonstrating a superior customer service attitude Skills/Knowledge/Experience:
Bachelor's degree or Diploma in Hospitality or equivalent combination of education and experience 3-5 years management experience in the food & beverage industry Industry-specific certifications such as FOODSAFE and Serving It Right Hepatitis A vaccination is recommended Professional attitude and appearance Excellent communication, interpersonal, and customer service skills Cash handling experience an asset Ability to multi-task High attention to detail Ability to lead others Strong time management and organizational skills Strong knowledge of health and safety regulations Able to work as part of a team and independently Exemplifies Coast's core values and enjoys working in a culture of accountability Able to work a flexible schedule, which includes evenings, weekends and holidays Want to stand out? Include a cover letter telling us why you'd be a great fit for this role, we'd love to hear your story.
Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more
Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted
NO PLACE LIKE COAST
