Service Analyst

Syntax Consultancy Ltd

Leeds, England, United Kingdom

Leeds, England, United Kingdom

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À propos

Service Analyst (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) 6 Month Contract to £450/day (Inside IR35) Service Analyst needed with active SC Security Clearance, managing and supporting Service Delivery Manager. 6 Month Contract based in Central Leeds (Hybrid). Start ASAP in Feb/March 2026. Hybrid Working - 2 days/week remote (WFH), and 3 days/week working on-site from the Leeds office. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: Experience managing support services projects. Support the Service Delivery Manager, reporting, planning and operational oversight. Assist with day today service operations, providing cover across all the Service Management practice: incident, problem, service improvements, service design etc. Monitor service KPIs, ensuring services meet performance, quality and compliance standards by communicating in service reviews Escalate complex issues appropriately while maintaining ownership including participation in Major Incident Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Banking / Financial Services domain experience preferred. Must hold active SC Security Clearance used on a project within the past 12 Months

Leeds, England, United Kingdom

Compétences linguistiques

English

Avis aux utilisateurs

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