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Data Analyst - ReportingMAXIMUS • United States
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Data Analyst - Reporting

MAXIMUS
  • US
    United States
  • US
    United States
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À propos

Essential Duties and Responsibilities: Manage database administration, data consolidation, data analysis, and management reporting. Design tailored database reports to align with requestor’s needs and key business objectives. Perform data queries, extraction, manipulation, and analysis for effective reporting solutions. Oversee customer usage and reporting tools while ensuring the security of various system components. Create comprehensive user guides and provide training on database report usage as needed. Minimum Requirements: Bachelor's degree in a relevant field and a minimum of 3 years of professional experience, or an equivalent combination of education and experience. U.S. Citizenship and the ability to pass a security clearance. 2+ years of experience in data analytics within a call center environment. Preferred experience with Microsoft Power Platform and MicroStrategy. Ability to rapidly learn and adapt to new technologies. Strong attention to detail along with solid critical thinking and problem-solving skills. Tools & Technologies: SKPI / MicroStrategy - For performance metrics and KPI tracking. Amazon Connect - Contact Center Telephony Platform. Microsoft Excel - Essential spreadsheet application. Power BI - For data visualization and dashboard development. Power Apps - To create applications for convenient data entry by Supervisors. Power Automate - To automate daily operational workflows. Home Office Requirements: Internet speed of 25mbps or higher required (50 Mbps for shared connectivity). Check speed at www.speedtest.net. Minimum of 5mbps upload speed. Wired connectivity to the internet via Category 5 or 6 ethernet cable to the home router. A private and secure work area with a reliable power source. Must reside permanently within the Continental US. EEO Statement: Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Pay Transparency: Maximus compensation is based on various factors including but not limited to job location, candidate's education, training, experience, and other relevant criteria. The annual salary is part of a total compensation package which may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a range of employee benefits, including health insurance, life and disability insurance, retirement savings plans, paid holidays, and time off. Salaries may vary based on contract value but will align with job duties and relevant experience. An applicant's salary history is not a factor in compensation determinations. Maximus complies with minimum wage regulations and salary thresholds. Accommodations: Maximus offers reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or impairment. For assistance at any stage of the employment process, including accessing job postings or participating in interviews, please reach out to People Operations. Minimum Salary:
$44,800.00 Maximum Salary:
$69,400.00
  • United States

Compétences linguistiques

  • English
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