Drop Count Team Member

Job Description

Position:

Drop Count Team Member

Reports To:

Drop Count Supervisor I

OUR COMPANY

Parq Casino – Dive into the excitement at downtown Vancouver's only casino

At Parq Vancouver, you can find a beautiful casino with high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof. Parq is where locals and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city.

We are proud to celebrate Vancouver, its beauty, and its people, which we do through creating unique experiences and building relationships with locals, visitors and like-minded businesses.

OVERVIEW

The primary purpose of the Drop Count Team Member is to assist the Drop Count Supervisor in all details relating to the drop and soft count of Parq Casino Cage Operations.  The Drop Count Team Member is responsible for all drop pulls and counts in the casino, ensuring these duties are conducted in an efficient, accurate, timely and safe manner.  The successful Count Team Member demonstrates strong mathematical and analytical skills, exceptional hand/eye coordination and hand dexterity, and is physically capable of lifting up to 25 lbs.  

DUTIES AND RESPONSIBILITIES

• Conducts all drop pulls and counts according to established company and BCLC policies and procedures
• General clean-up of cage, count room and storage areas
• Knowledge of all promotions and events for the week/month
• Maintains working knowledge of company policies and procedures
• Monitors and maintains maintenance of all cash counting equipment
• Performs other job related duties, as requested by Count Supervisors
• Performs removal, replacement, transport and counting of Table Games drop boxes, machine bill acceptor cassettes and all other cash or cash equivalent storage devices
• Verifies and reconciles all banking deposits and reserve floats
• Responsible for providing professional and exceptional customer service in accordance with established company standards

QUALIFICATIONS AND EXPERIENCE

• High-volume cash handling experience is an asset
• Ability to clearly follow established policies and procedures
• Ability to get along well with others with demonstrated efforts in teamwork
• Able to physically maneuver heavy equipment
• General knowledge of computers
• Good eyesight, hand/eye coordination and hand dexterity
• Respectful approach and demeanor
• Strong mathematical and analytical skills
• Proven superior customer service experience
• Flexible work schedule to accommodate needs of a casino environment 
• Participate in on-going job training 

CERTIFICATES AND/OR LICENSES REQUIREMENTS

• Ability to obtain a valid GPEB registration 
• Ability to complete all BCLC required trainings
• Serving it Right Certification

PHYSICAL REQUIREMENTS

• Able to lift, handle, and transport materials that are over 25lbs
• Required to stand for up to 8 hours/shift
• Required to sit, stand and walk during working hours 
• Able to work early morning shifts starting at 4am and 5am

At Parq Casino, we believe in fostering a culture of connection, care, responsibility and sustainability. We're honored to be recognized with the Untapped 2022 Workplace Inclusion Champion Award for Medium & Large Businesses. We are committed to cultivating and preserving a safe, respectful and diverse work environment for all our associates. Parq welcomes all interested applicants to apply to our positions  If you require assistance or accommodation during the recruitment process, please contact us. 

We would like to acknowledge that at Parq Casino we live and work on the unceded traditional territories of the Coastal Salish peoples of the Musqueam, Squamish, and Tsleil-Waututh Nations