Restaurant Manager

Job post summary

Pay:
CA$50,000.00-CA$60,000.00 per year

Job description:

About Us

Desi Rasoi is a rapidly growing vegetarian Indian street food brand, known for our modern QSR systems, customer-first culture, and commitment to operational excellence. From our innovative Paneer Noodle Burger to our flavourful Bhelpuri and Golgappe, every item is a culinary ADVENTURE just waiting for the right General Manager to grow existing and open locations across Vancouver and BEYOND The fusion of our Indian flavors with classic fast food staples like burgers and hot dogs is truly a treat for anyone. Our dishes, culture and restaurants are bursting with boldness and we are looking for the right high energy General Manager who is willing to work hard, loves a fast paced environment, builds high performing accountable team and can stand in the heat of the entrepreneurial fire with a calm, cool composure, implementing and improving systems and processes so every employee feels supported and every culinary and customer experience is delivered with zest, excellence and a smile

We have two locations busy and fully operational and we have rapid expansion planned. We are seeking a General Manager who combines seasoned experience with strong leadership and operational discipline to deliver consistent performance and exceptional guest experiences.

About You:

Has anyone ever told you that you are a natural leader and problem solver who loves process and systems, with a people first, approachable and easy to talk to demeanor? Guests and employees feel comfortable around you and naturally want to follow your lead to excellence. Do you run faced paced restaurant environments with ease and joy, ensuring all details are covered down to the smallest detail? Are you naturally calm and collected and can de-escalate tense situations with a smile and your generous heart? You are practiced at navigating the emotional and physical needs of customers and staff. Purpose driven passion for excellence isn't just a professional mantra - it's a personal commitment to positively impact your employees and the larger community around you.

Your approach to leadership is fuelled by your continuing hunger for learning, knowledge and sharing and is defined by a unique blend of calmness, efficiency, and drive for positive outcomes. You effortlessly manage complex situations and foster an environment where every detail is attended to with attention and kindness. You can meticulously oversee operations, ensuring that every aspect of a fast paced QSR restaurant is in line with high standards of operational efficiency.

Under it all you are driven by a desire to win and a relentless pursuit of excellence in your role, and you believe in what you are offering so every interaction turns every guest inquiry into a new happy customer. You like reports and accountability and are always striving to beat last week's, month's and year's results for key performance and conversion metrics.

This drive and your generous nature makes you not just a thoughtful general manager, but a go-to source of inspiration for both your team and our restaurant guests.

If this sounds like YOU, then READ ON

How You Will Be Measured:

• Drive Multiple Restaurant Location Revenue and Profit
• Minimize Restaurant Food Wastage Across The System
• Drive 4+ star Google Reviews
• Drive a Culture of Efficiency, Cleanliness and Employee Safety
• ONLY Hire A-Player Restaurant Managers Who Are Passionate About Desi Rasoi
• Operationalize the Desi Rasoi Brand Across Multiple Locations
• System and Process Leadership

Your Areas of Responsibility:

Operations and Service Excellence:

• Oversee daily operations, including opening, shift management, and closing.
• Enforce strict food safety, hygiene, and company standards with zero compromise.
• Maintain service speed benchmarks and customer satisfaction scores.
• Ensure full compliance with inspections, audits, and operational checklists.

Team Leadership & Development:

• Lead, schedule, and supervise a
  team of 30–40 staff
  .
• Enforce company policies and standards, applying accountability consistently.
• Provide regular food quality checks, safety checks and
  performance feedback
  and deliver corrective coaching and documentation when needed.
• Identify and develop team leads and assistant managers for growth.

Financial & KPI Accountability

• Manage scheduling and staffing to maintain
  labour cost targets
  .
• Control food cost and waste through accurate portioning and accountability.
• Track and analyze KPI dashboards
  (sales, labour %, ticket size, speed of service, complaints).
• Report results and corrective action plans to senior leadership on a regular basis.

Standards & Best Practices

• Maintain consistency across all locations with strict enforcement of SOPs.
• Use structured systems (checklists, scheduling tools, KPI reviews) to drive operational discipline.
• Lead by example on the floor, demonstrating service, speed, and accountability.

Qualifications:

• 3–5 years of QSR / fast-food management experience (multi-unit or high-volume preferred).
• Proven ability to lead and discipline large teams (30+ staff) with strict standards enforcement.
• Strong track record of managing labour scheduling, food cost, and overall P&L.
• Skilled in
  KPI analysis, dashboard reporting, and corrective action planning
  .
• Proficiency in POS systems (PAR ) and QSR compliance tools.
• High energy, detail-oriented, and decisive leader who thrives in structured, fast-paced environments.

Why Join Desi Rasoi Canada?

• Salary:
  $50k – $60k/year + 4% vacation pay + performance bonus (based on results)
• High growth opportunities with a fast-scaling brand.
• Structured training and leadership development.
• A culture of
  discipline, accountability, and excellence
  .

Job Type: Full-time

Benefits:

• Company events
• Discounted or free food
• Extended health care
• Paid time off
• Store discount

Ability to commute/relocate:

• Vancouver, BC V5W 2V4: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Experience:

• Restaurant management: 5 years (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Willingness to travel:

• 100% (required)

Work Location: In person