Project Manager– Operational Excellence

Job Category: Professional
Hospital Location: Newmarket ON
Job Type: Temporary (Fixed Term), Full time
Number of Positions: 1
Minimum - Maximum Hourly Rate: $ $66.86

Why Join Our Team?

• A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.
• Hybrid, virtual, and in-person working environment (where applicable).
• Progressive health and dental benefit plans.
• HOOPP pension plan with employer and employee premium sharing.
• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we serve

About the role:

Reporting to the Director of Operational Excellence, the Project Manager will be responsible for leading, coordinating and supporting a variety of strategic and operational projects and planning activities to achieve Southlake's operational efficiency and sustainability goals. . The Project Manager will use project and change management best practices to drive key initiatives in collaboration with organizational leadership. The Project Manager will interact with the Senior Leadership Team, Clinical, Operational and Physician Leaders across the organization.

We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspectives each candidate brings to our organization.

What you'll be doing:

• Liaise with leadership to provide project management and process improvement for initiatives achieving set out operational and sustainability goals.
• Lead and facilitate project-related meetings, develop project reports, presentations, statistics and other related documents, as required
• Utilize and promote tools and templates to support project management best practices to support strategic projects
• Utilize and promote frameworks for project evaluation and monitoring, including indicator development
• Liaise with managers who are responsible for projects, and other hospital staff to effectively complete assignments, achieve outcomes and ensure sustainability.
• Ensure project deliverables are met on time, within budget and within scope.
• Initiate and maintain communication with all project stakeholders
• Proactively identify any project risks and recommend solutions and mitigation strategies
• Evaluate and assess each project closely to identify lessons learned and best practices for implementation in future projects
• Demonstrates conflict resolution and problem solving skills
• Demonstrates excellence in communication, both written and verbal
• Demonstrates facilitation skills
• Demonstrates commitment to customer service and teamwork
• Demonstrates individual leadership skills
• Ability to work off-hours and/or non-business hours, during critical times of any project implementation

What you bring:

• Bachelor's degree in Health, Public Administration or related discipline
• PMP certification required
• 5 years' experience in Project Management required
• 5 years' experience in Healthcare/Hospital environment required
• Demonstrated knowledge of Project Management principles and processes
• Lean certification with demonstrated ability to lead quality improvement projects and achieve results, preferred
• Demonstrated knowledge developing and implementing change management plans in the health care environment
• Systems thinker, with experience leading projects and initiatives aligned with strategic directions
• Outstanding interpersonal, influencing and communication skills to build strong relationships, gain credibility and network effectively with all levels of the organization and with external clients and partners
• Experience leading, organizing and facilitating project-related meetings, develop project reports, presentations, statistics and other related documents, as required
• Proven experience in needs assessment, analytical, problem solving and documentation skills
• Demonstrated understanding of inter-professional collaboration and education
• Proven organizational skills, and ability to handle multiple assignments and priorities
• Ability to evaluate and assess each project closely to identify lessons learned and best practices for implementation in future projects
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines and budget in accordance to Southlake Regional Health Centre standards
• Excellent analytical skills

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Use of Artificial Intelligence (AI)

We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspective each candidate brings to our organization.

Health & Safety Workplace Responsibilities

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

Commitment to Diversity and Inclusion

Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.

Anti-Oppression/Anti-Racism at Southlake Health

Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.

Accommodation & Diversity in the Workplace

At Southlake Health, we are committed to promoting employment equity, diversity, and inclusion in the workplace. Fostering equity, diversity, and inclusion in recruitment practices is a key aspect of our search process. The current posting is seeking candidates who identify with the following equity-seeking groups: women, racialized persons/persons of colour, Indigenous Peoples, persons with disabilities, and members of the 2SLGBTQ+ community. If you are of the aforementioned identities and feel comfortable making it known, you may choose to self-identify as a member of a designated group. Any information directly related to you is kept confidential and used safely to inform our recruitment process towards being an equal opportunity employer.

Only candidates selected for an interview will be contacted. Thank you for your submission. We appreciate your interest in joining Southlake Health