Ride Operations Supervisor

As a Ride Operations Supervisor, you’ll lead a high-energy team that delivers safe, smooth, and unforgettable ride experiences for our Guests. You’ll oversee day-to-day ride operations, staffing, training, safety audits, and quality control while fostering a strong, positive team culture. This role is perfect for someone who thrives in a fast-paced environment, enjoys developing people, and wants to play a key part in creating memorable guest experiences.

What You Will Be Doing

· Lead and train Ride Operations Team Members and Leads through orientation, hands-on instruction, and ongoing coaching, with a constant focus on safe, consistent operational practices.

· Deliver exceptional Guest Service while enforcing safe behavior in queues, platforms, and boarding areas, confidently resolving Guest concerns while maintaining a calm and secure environment.

· Step in as needed to operate rides or support staffing gaps, ensuring every procedure, check, and cycle is performed according to safety standards.

· Conduct frequent safety, service, and facility audits to verify that ride areas, team procedures, and Guest interactions meet all operational and safety requirements.

· Oversee daily ride inspections and ensure accurate completion of downtime logs, safety checklists, and other required documentation.

· Reinforce a strong, proactive safety culture by modeling proper procedures, addressing unsafe actions immediately, and ensuring 100% compliance throughout the team.

· Provide clear feedback, coach team members, and document performance or disciplinary actions—especially when related to safety lapses or operational risk.

· Collaborate with Operations leadership to execute departmental goals, quickly respond to safety-related needs, and support continuous improvement across ride operations.

· Serve as a high-energy motivator who celebrates wins, lifts the team’s spirit, and creates a supportive, positive environment where every team member feels valued, encouraged, and confident.

· Perform all other duties as assigned or necessary to support the resort as a whole.

How You Will Do It

· Demonstrate knowledge of all aspects of the Ride Operations Department.

· Use creativity and leadership skills to improve processes and enhance Guest experience.

· Ensure your team is confident, prepared, and equipped for each operational day.

· Collaborate with Operations Management to support department goals.

· Follow all Six Flags and Great Escape policies, guidelines, and Standard Operating Procedures.

Why You’ll Love Working Here

· Paid training

· DailyPay – work today, get paid tomorrow

· Advancement opportunities

· Free admission to ALL Six Flags parks, including White Water Bay

· Free tickets for friends and family

· Discounts on passes, food, and merchandise

· Exclusive employee events

· Fun rewards, benefits, and more!

What You Will Need

· Must be at least 18 years old.

· Ability to stand, walk, and move for extended periods.

· Ability to lift up to 50 lbs.

· Ability to work at heights of up to 192 feet.

· Strong communication skills and comfort speaking to large groups of Guests.

· Availability to work flexible shifts, including nights, weekends, and holidays.

· Demonstrated leadership ability with a team-first mindset.

· Strong attention to detail, time-management skills, and a proactive work approach.

· A history of successful performance within Six Flags or other leadership roles.

· Valid Driver’s License, with ability to obtain a Park Driver’s License.