Veterinary Receptionist

Are you passionate about animals and eager to contribute to their well-being? We are seeking a dedicated and enthusiastic Receptionist to join our team.

About Us:

RainTree Veterinary Hospital is a busy 2.5 vet, privately owned, small animal veterinary hospital located in Comox, British Columbia. We are committed to providing the highest quality care for pets and supporting their owners throughout their journey. Our team of skilled veterinarians and caring staff work together to create a welcoming and compassionate environment for both our furry patients and their human companions.

Description:

As the first point of contact for our valued clients, you will play a crucial role in ensuring exceptional customer service and smooth operations within our hospital.

Job Responsibilities include (but are not limited to):

• Greet and assist clients with the check-in and check-out process during their visit.
• Schedule appointments and manage the appointment calendar efficiently.
• Providing clients assistance over the phone.
• Assisting clients who are in stressful situations due to pet health issues.
• Communicating clearly with the Veterinarians and support staff.
• Maintaining patient medical records.
• Helping to keep the hospital clean, organized and inviting.

Qualifications:

• Previous experience in customer service or receptionist roles (required).
• Experience in a veterinary settings is preferred but not required.
• Knowledge of Avimark Veterinary Software is an asset.
• Excellent interpersonal and communication skills.
• Compassionate and patient attitude towards animals and their owners.
• Strong organizational abilities and attention to detail.
• Proficient computer skills and familiarity with office software.
• Ability to multitask and remain composed in a fast-paced environment.
• Genuine passion for animals and their well-being.

Benefits:

• Competitive salary based on experience.
• Extended Health Benefits in the form of a Health Spending Account (HSA).
• Discounts on veterinary products and services for your own pets.
• Continuing Education Allowance
• Supportive and collaborative team environment

Schedule:

• Seeking someone to work up to 4 days per week (flexible for the right candidate's needs)
• Day Shift (830am-530pm)
• Some Saturdays required (830am-1230pm)
• Flexibility to work extended hours when needed.
• Closed Holidays

Join us in making a positive impact on the lives of Comox Valley pets and their owners. Your role as a Receptionist at RainTree Veterinary Hospital will be instrumental in providing exceptional care and service. If you are a motivated individual who values the bond between humans and animals and wants to be a part of a dedicated veterinary team, we encourage you to apply.

Please submit your resume and a cover letter outlining your relevant experience and why you're the ideal candidate for this role. Send your application to

We thank all who apply for their interest in this position; however, please note that only those selected for an interview will be contacted.

We look forward to welcoming you to our team

Job Types: Permanent, Full-time

Pay: $20.00-$22.00 per hour

Benefits:

• Extended health care
• On-site parking
• Paid time off
• Store discount

Ability to commute/relocate:

• Comox, BC V9M 3M9: reliably commute or plan to relocate before starting work (required)

Work Location: In person